First Financial Bank has grown its operations and attracted new customers through implementation of an AI-driven digital assistant. The $4.8 billion FFB teamed up with AI-driven tech…
Read more First Financial Bank posts 27% increase in CDs using AI | Bank Automation NewsMeriwest Credit Union’s AI-driven chatbot, Scout, powered by Kasisto’s KAI digital assistant platform, launched in February and accomplished the work of two, full-time, call center employees within its…
Read more Kasisto’s chatbot does work of 2 FTEs at Meriwest CU | Bank Automation NewsFinancial institutions can treat AI as a team member in need of training rather than a tool that needs monitoring. “The banks and credit unions who really get…
Read more Podcast: FIs should view AI as a team member | Bank Automation NewsThe generative AI boom may be in its infancy, but financial institutions are already looking into how they can implement large language models to streamline workflows and increase…
Read more Finance-specific LLMs promise workflow automation | Bank Automation NewsWhen ChatGPT seemingly burst on the scene late last year, everyone from college students to CEOs took notice. For financial institutions, ChatGPT is just one tool in their…
Read more ChatGPT not ready for customer engagement in banking | Bank Automation News
