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Tag: contributed content

Google leader: Agentic AI’s 5 defining shifts in financial services for 2026

January 5, 2026January 5, 2026 · Banking

In 2026, AI will evolve from a tactical add-on to the strategic engine of the modern financial institution.  The journey has been a sprint. In 2024, the industry…

Read more Google leader: Agentic AI’s 5 defining shifts in financial services for 2026

LLMs are not your AI strategy

December 17, 2025December 17, 2025 · Banking

If you lead a bank today, you are almost certainly hearing some version of the same message from every direction:  “We need an AI strategy.”  “Our competitors are already using…

Read more LLMs are not your AI strategy

How AI could deliver a 21st-century regulator and a more efficient financial system

November 17, 2025November 17, 2025 · Banking

When I first joined the Consumer Financial Protection Bureau, we were still building the agency from the ground up: its mission, its systems, its very identity. I remember…

Read more How AI could deliver a 21st-century regulator and a more efficient financial system

Change up the model and change up the price of fraud for banks

October 24, 2025October 24, 2025 · Banking

AI-driven underwriting and claims automation change the math for banks by making fraud a priceable, transferable risk instead of a volatile operating expense.   AI models score identity and…

Read more Change up the model and change up the price of fraud for banks

Move trust, not data: How Section 1033 can make open banking work

September 5, 2025September 5, 2025 · Banking

Open banking will not be won by moving data faster. It will be won by moving trust.   As Section 1033 advances, the useful question is not whether information…

Read more Move trust, not data: How Section 1033 can make open banking work
Why Fifth Third is forgoing in-house AI development | Bank Automation News

Why Fifth Third is forgoing in-house AI development | Bank Automation News

March 5, 2024March 5, 2024 · Banking

Technology buzz, both inside and outside the banking industry, is centered on innovation — including the ongoing ramp of cloud migration and the excitement around the promise of…

Read more Why Fifth Third is forgoing in-house AI development | Bank Automation News
The bank branch isn’t dead | Bank Automation News

The bank branch isn’t dead | Bank Automation News

September 11, 2023September 11, 2023 · Banking

On the heels of a tumultuous spring that saw three of the four largest bank failures in U.S. history — Silicon Valley Bank and Signature Bank went under…

Read more The bank branch isn’t dead | Bank Automation News
The bank branch isn’t dead | Bank Automation News

The bank branch isn’t dead | Bank Automation News

September 11, 2023September 11, 2023 · Banking

On the heels of a tumultuous spring that saw three of the four largest bank failures in U.S. history — Silicon Valley Bank and Signature Bank went under…

Read more The bank branch isn’t dead | Bank Automation News
Integration options for API consumers | Bank Automation News

Integration options for API consumers | Bank Automation News

August 3, 2023August 3, 2023 · Banking

There is a general complaint encountered by developers from among open banking participants, even after partner APIs are made available: Adoption isn’t straightforward.  Tvisha Dholakia, co-founder, apibanking.com We’ve…

Read more Integration options for API consumers | Bank Automation News
Integration options for API consumers | Bank Automation News

Intelligent automation | Bank Automation News

July 31, 2023July 31, 2023 · Banking

Intelligent automation has emerged as a transformative solution to revolutionize both customer interactions and backend operations. Through technologies like chatbots, virtual assistants, automated workflows, Robotic Process Automation (RPA)…

Read more Intelligent automation | Bank Automation News
What bank leaders should know about AI in financial services | Bank Automation News

What bank leaders should know about AI in financial services | Bank Automation News

June 16, 2023June 16, 2023 · Banking

Adam Lieberman, head of artificial intelligence & machine learning, Finastra  With ChatGPT reaching 100 million users within two months of its release, generative AI has become one of…

Read more What bank leaders should know about AI in financial services | Bank Automation News
AI-powered fraud detection: Time to reach transactional data | Bank Automation News

AI-powered fraud detection: Time to reach transactional data | Bank Automation News

June 12, 2023June 12, 2023 · Banking

Traditional financial services’ fraud detection is focused on — surprise, surprise — detecting fraudulent transactions. And there’s no question that generative AI has added a powerful weapon to…

Read more AI-powered fraud detection: Time to reach transactional data | Bank Automation News
Earned wage access can keep workers on financial track | Bank Automation News

Earned wage access can keep workers on financial track | Bank Automation News

June 8, 2023June 8, 2023 · Banking

Rob Nardelli, director of commercial banking, DailyPay The completion of the intercontinental railroad in 1869 was a watershed moment in American history. It opened a new chapter in…

Read more Earned wage access can keep workers on financial track | Bank Automation News
Making cybersecurity a cornerstone of digital transformation | Bank Automation News

Making cybersecurity a cornerstone of digital transformation | Bank Automation News

June 5, 2023June 6, 2023 · Banking

These days, financial institutions have a great deal more to manage than their customers’ money. They must also manage their customers’ personally identifiable information safely and in accordance…

Read more Making cybersecurity a cornerstone of digital transformation | Bank Automation News
What bank leaders should know about AI in financial services | Bank Automation News

Stay bold amid techno-panic; long-term tech relationship is positive-sum | Bank Automation News

June 1, 2023June 1, 2023 · Banking

Yogesh Mulwani, RVP of technology, Backbase The arrival of ChatGPT and similar products has reignited a decades long debate about whether advanced automation, supported by artificial intelligence, will…

Read more Stay bold amid techno-panic; long-term tech relationship is positive-sum | Bank Automation News
The bank branch isn’t dead | Bank Automation News

Best practices for regional, community banks to create modern IT infrastructures | Bank Automation News

May 19, 2023May 19, 2023 · Banking

The banking landscape is in a state of flux. Emerging financial technology companies have built new services and offerings that place the customer experience front and center, providing…

Read more Best practices for regional, community banks to create modern IT infrastructures | Bank Automation News
2023 is the year to embrace progressive modernization | Bank Automation News

2023 is the year to embrace progressive modernization | Bank Automation News

May 16, 2023May 17, 2023 · Banking

In 1975, Businessweek ran a story identifying the ways that technology would reshape the workplace. Leaders from Xerox and IBM correctly predicted that by 1995, offices would have…

Read more 2023 is the year to embrace progressive modernization | Bank Automation News
The key to relationship building: Coupling embedded payments with data | Bank Automation News

The key to relationship building: Coupling embedded payments with data | Bank Automation News

April 6, 2023April 6, 2023 · Banking

The fintech arms race over the past several years has created a new series of winners and losers in the ever-increasing fintech industry. Namely, third-party providers have been…

Read more The key to relationship building: Coupling embedded payments with data | Bank Automation News
ChatGPT not ready for customer engagement in banking | Bank Automation News

ChatGPT not ready for customer engagement in banking | Bank Automation News

March 30, 2023March 31, 2023 · Banking

When ChatGPT seemingly burst on the scene late last year, everyone from college students to CEOs took notice. For financial institutions, ChatGPT is just one tool in their…

Read more ChatGPT not ready for customer engagement in banking | Bank Automation News
Enterprise spreadsheet risk management in 2023 | Bank Automation News

Enterprise spreadsheet risk management in 2023 | Bank Automation News

March 27, 2023March 27, 2023 · Banking

As business reconsiders their budgets this year, many are already taking extra cuts in 2023. We’ve already seen some layoffs at major banking and financial institutions, and if…

Read more Enterprise spreadsheet risk management in 2023 | Bank Automation News
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