ConnectOne Bank built its own data lake and data warehouse in-house to allow for access to insights for all departments. One of the first assignments for the $9.8…
Read more ConnectOne Bank builds data lake in-house | Bank Automation NewsBNY looks to client feedback and demand when planning the product pipeline within its technology arm, Pershing X. “We’re hearing feedback from our clients, and we’re delivering solutions…
Read more Inside look: BNY Pershing X product pipeline | Bank Automation NewsTechnology provider Fiserv is expanding its training offerings to clients through Fiserv University, which launched in May. “Many institutions are under pressure to do more with less, which…
Read more Inside look: Fiserv University tech training | Bank Automation NewsSynchrony Financial is investing in training its employees on emerging technology, with a focus on AI and automation. Training options include “technology certifications mapped to critical skills in…
Read more Synchrony’s AI training strategy | Bank Automation NewsSouthside Bank is looking to Jack Henry’s Enterprise Workflow solution to automate tasks, freeing up human resources and sparking innovation. Courtesy/Bank Automation News After one year of using…
Read more Southside Bank automates workflows | Bank Automation NewsBank of America’s innovation is never complete since its team constantly updates offerings to meet ever-changing client needs. “At Bank of America, innovation is everybody’s job,” Jorge…
Read more How BofA approaches innovation | Bank Automation NewsSpringfield, Ill.-based bank INB relies on third-party vendors to build most of its technology, then customizes it to meet the needs of INB its clients. “For our size,…
Read more Small FIs can customize third-party technology | Bank Automation NewsJPMorgan Chase’s chief data and analytics officer sits within its operating committee to keep up with ongoing AI investment and implementation bankwide. Appointed in June 2023, Chief…
Read more Why JPMorgan’s chief data and analytics officer sits on operating committee | Bank Automation NewsFinancial institutions are looking to new technology, growing their innovation teams and investing in AI and generative AI. Citigroup goes beyond the technology when starting innovation projects,…
Read more 3 criteria for innovation at Citi | Bank Automation NewsAllison Shonerd, managing director and head of Global Digital Disbursements in the Global Payments organization of Global Transactions Services at Bank of America, is focused on meeting the…
Read more 5 questions with Allison Shonerd | Bank Automation NewsFinancial institutions should expect to fail when exploring new technologies, Ami Iceman Hauter, chief research and digital experience officer at Michigan State University Federal Credit Union, said at…
Read more MSUFCU: Failure is a key part of innovation | Bank Automation NewsKeyBank is establishing a generative AI center of excellence to navigate the new technology before it is regulated. “One of the things we’re hyper-focused on now is really…
Read more KeyBank focuses on gen AI COE | Bank Automation NewsTechnology buzz, both inside and outside the banking industry, is centered on innovation — including the ongoing ramp of cloud migration and the excitement around the promise of…
Read more Why Fifth Third is forgoing in-house AI development | Bank Automation NewsBill Crager will step down as chief executive of wealth tech company Envestnet on March 31. Crager was CEO for 24 years and plans to serve as a…
Read more Envestnet CEO Crager stepping down | Bank Automation NewsU.S. Bank technology leaders attend the Consumer Electronics Show every year to spark innovation ideas for the bank’s research and development team; this year the focus was on…
Read more U.S. Bank looks to other industries to spark AI innovation | Bank Automation NewsUnited Mississippi Bank continues to use Jack Henry’s Hosted Network Solutions to enhance its IT infrastructure without adding employees. In 2017, United Mississippi Bank Executive Vice President…
Read more United Mississippi Bank frees up internal IT resources through Jack Henry | Bank Automation NewsMeriwest Credit Union’s AI-driven chatbot, Scout, powered by Kasisto’s KAI digital assistant platform, launched in February and accomplished the work of two, full-time, call center employees within its…
Read more Kasisto’s chatbot does work of 2 FTEs at Meriwest CU | Bank Automation NewsD.L. Evans Bank has been working with and expanding the use of software company Laserfiche capabilities for 25 years, resulting in paper, monetary and time savings throughout the…
Read more D.L. Evans Bank saves $1M | Bank Automation NewsFinancial institutions are using AI to mitigate fraud as fraudsters keep pace with evolving technology. Seventy-four of the top banks in the United States are looking to Brighterion’s…
Read more Fighting fraudulent transactions with Mastercard’s Brighterion | Bank Automation NewsTotal credit card debt has surpassed $1 trillion for the first time ever this year, with total household debt reaching $17 trillion, according to a report from the…
Read more Gamification for financial wellness | Bank Automation News
