AI and generative AI applications continue to dominate conversations within the financial services industry, but implementing generative AI is near impossible if bank data isn’t standardized and accessible. …
Read more Unlocking the financial data ‘treasure trove’ | Bank Automation NewsFifth Third Bank saved $15 million in the first quarter, partly driven by deploying automation throughout its operations. “Expenses are well controlled … driven by savings realized through…
Read more 5/3rd controlling costs with automation|Bank Automation NewsKeyBank is using robotic process automation to boost efficiency without hiring more people. The $189 billion bank has about 300 processes automated through (RPA), Michael Reynolds, business technology…
Read more RPA does job of 500 people at KeyBank | Bank Automation NewsFinancial institutions are looking to new technology, growing their innovation teams and investing in AI and generative AI. Citigroup goes beyond the technology when starting innovation projects,…
Read more 3 criteria for innovation at Citi | Bank Automation NewsDiscover Financial Services is looking to AI to help boost its coding and robotic process automation efforts. When implementing robotic process automation (RPA), “you don’t just say, all…
Read more Discover: AI accelerates RPA | Bank Automation NewsFinancial institutions should expect to fail when exploring new technologies, Ami Iceman Hauter, chief research and digital experience officer at Michigan State University Federal Credit Union, said at…
Read more MSUFCU: Failure is a key part of innovation | Bank Automation NewsFinancial institutions should expect to fail when exploring new technologies, Ami Iceman Hauter, chief research and digital experience officer at Michigan State University Federal Credit Union, said at…
Read more MSUFCU: Failure is a key part of innovation | Bank Automation NewsKeyBank is establishing a generative AI center of excellence to navigate the new technology before it is regulated. “One of the things we’re hyper-focused on now is really…
Read more KeyBank focuses on gen AI COE | Bank Automation NewsKeyBank is establishing a generative AI center of excellence to navigate the new technology before it is regulated. “One of the things we’re hyper-focused on now is really…
Read more KeyBank focuses on gen AI COE | Bank Automation NewsPNC Financial Services’ junior and senior coders are split on how much they can rely on generative AI for code generation and writing. Junior coders use gen AI…
Read more Junior, senior coders split on gen AI | Bank Automation NewsArc Technologies looks to expand its global footprint, grow revenue and gain business customers over the next five years. The digital bank plans to continue to partner with…
Read more Arc planning global expansion | Bank Automation NewsFedNow, launched just eight months ago, has overtaken its main competitor, The Clearing House’s Real-Time Payments network, in terms of the number of banks on the platform. Nearly…
Read more FedNow overtakes TCH in adoption | Bank Automation NewsNASHVILLE, Tenn. — KeyBank is working to automate as many risk controls as possible as threats continue to tick up. “Over the last year, we shifted to looking…
Read more 60% of KeyBank automation team targets risk | Bank Automation NewsBoth KeyBank and PNC Bank are exercising caution in how they roll out generative AI to their customers. The models need to be refined for accuracy before consumers…
Read more KeyBank 2-3 years from gen AI features for customers | Bank Automation NewsNASHVILLE, Tenn. — Fifth Third Bank says that added efficiencies to its chatbot have boosted its accuracy rate as it leans into generative AI. When it comes to…
Read more Fifth Third CIO: Chatbot 97% accurate in classifying customer intent | Bank Automation NewsNASHVILLE, Tenn. — Digital banking service provider LemonadeLXP won the inaugural Demo Challenge at Bank Automation Summit U.S. 2024. Nine financial services technology startups showcased their latest innovations…
Read more LemonadeLXP wins BAS24 Demo Challenge | Bank Automation NewsNASHVILLE, Tenn. — CashPro, Bank of America’s business banking platform, is seeing increased adoption as features and services are added. Adoption of the virtual assistant CashPro Chat has…
Read more BofA’s CashPro Chat hits 60% adoption | Bank Automation NewsNASHVILLE, Tenn. — Wells Fargo is amping up its artificial intelligence project pipeline. The bank has 191 AI, machine learning and natural language processing features in the pipeline,…
Read more Wells Fargo AI pipeline hits 191 projects | Bank Automation NewsNASHVILLE, Tenn. — BankUnited has deployed an AI chatbot to help employees search for information and procedures internally. The deployment was disclosed March 18 by Michael Lehmbeck, chief…
Read more BankUnited deploys chatbot for internal searches | Bank Automation NewsNashville, Tenn. — Arc Technologies charted a 12X increase in loan originations year over year in 2023, as it gained customers and deposits when businesses looked to pivot…
Read more Arc sees 12X growth after SVB collapse| Bank Automation News
