Hyatt Shares Important Dates and Details for SLH Relationship
Hilton and Small Luxury Hotels of the World (SLH) announced an exclusive strategic partnership in early February. The exclusivity of that partnership means that means that SLH will end its relationship with Hyatt.
Now Hyatt has shared more information, saying that World of Hyatt and Small Luxury Hotels of the World have mutually decided to end their relationship effective May 15, 2024. This means World of Hyatt members will no longer be able to earn World of Hyatt points at SLH hotels or redeem points for free night awards at SLH hotels after May 15, 2024.
Members with upcoming stays with a check-in date on or before May 15, 2024 will still enjoy the benefits associated with SLH such as earning Base Points and Bonus Points, tier-qualifying nights and credit toward earning Milestone Rewards. Stays with check-in dates after May 15, 2024 will still be honored, however, World of Hyatt benefits like breakfast, Base Points earned and tier-qualifying nights will not be extended for the stay. World of Hyatt credit cardmembers will continue to earn 4 Bonus Points for every eligible dollar spent on their card at participating SLH locations until August 31, 2024.
Hyatt notes that while this relationship is ending, they plan to soon welcome many Mr & Mrs Smith hotels, a highly curated collection of boutique and luxury hotels, into World of Hyatt so guests and members can earn and redeem at even more locations around the world. Please see here for additional information about the end of the World of Hyatt and SLH relationship and I will share more about Mr & Mrs Smith soon.
Important Dates for World o Hyatt Members
As World of Hyatt and Small Luxury Hotels of the World end their strategic relationship effective May 15, 2024, check out these important dates to keep in mind for your reservations and other benefits.
Reservations:
- Existing Reservations
- For stays with a check-in date on or before May 15, 2024: Eligible paid and award stays at Small Luxury Hotels of the World will be honored and benefits will be earned.
- For stays with check-in dates after May 15, 2024: The stay will be honored, but World of Hyatt benefits like breakfast, earning points and nights toward tier status will no longer be available at Small Luxury Hotels of the World.
- New Reservations
- You can still make new reservations until May 15, 2024 for stays with a checkout date before May 15, 2024.
- Reservation Cancellations
- On or before May 15, 2024: Contact a Hyatt Global Care Center at 1.888.848.9496 (or 1.402.952.1131 if outside the US).
- After May 15, 2024: Contact Small Luxury Hotels of the World directly for cancellations to paid and award reservations at 1.212.953.0118, 44.207.802.289, or [email protected].
- Reservation Modifications
- On or before May 15, 2024: Contact a Hyatt Global Care Center at 1.888.848.9496 (or 1.402.952.1131 if outside the US).
- After May 15, 2024: To modify a reservation, both paid and award stays will need to be cancelled directly with Small Luxury Hotels of the World at 1.212.953.0118, 44.207.802.289, or [email protected] and rebooked. New rates may apply.
Additional World of Hyatt Program and Benefits:
- World of Hyatt credit cardmembers will continue to earn 4 Bonus Points for every eligible dollar spent on their card at participating Small Luxury Hotels of the World locations until August 31, 2024.
DDG
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