Best online banks and credit unions in Canada for 2024 – MoneySense

1 As a new customer, can I apply for a chequing account digitally? ✔ desktop ✔ desktop ✔ desktop ✘ ✔ desktop ✔ ✔ desktop ✘ ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✘ ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ mobile ✔ desktop ✔ desktop See the full Surviscor review 2 As a new customer, can I apply for an everyday savings account digitally? ✔ desktop ✔ desktop ✔ desktop ✘ ✔ desktop ✔ ✔ desktop ✘ ✔ desktop ✘ ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ mobile ✔ desktop ✔ desktop See the full Surviscor review 3 As a new customer, can I apply for a TFSA, RRSP, or FHSA registered account digitally? ✔ desktopTFSA, RRSP ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✔ desktopTFSA ✘ ✔ desktopTFSA, RRSP ✔ desktopTFSA, RRSP ✔ desktopTFSA, RRSP ✔ desktopTFSA, RRSP ✘ ✘ ✘ ✘ ✔ desktopTFSA, RRSP ✘ ✔ mobileTFSA, RRSP ✘ ✘ See the full Surviscor review 4 As a new customer, can I apply for a personal loan digitally? ✘ ✘ ✔ desktop ✘ ✘ ✔ desktop ✔ desktop ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✔ desktop ✔ desktop ✘ ✘ ✘ ✔ desktop ✘ ✘ ✘ ✘ See the full Surviscor review 5 As a new customer, can I apply for a pre-approved mortgage digitally? ✔ desktop ✘ ✔ desktop ✘ ✔ desktop ✔ desktop ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✔ desktop ✔ desktop ✘ ✔ desktop ✘ ✔ desktop ✔ desktop ✔ mobile ✔ desktop ✘ See the full Surviscor review 6 Are unlimited transaction chequing account(s) available? And if so, what is the monthly cost? ✔ Free ✔ $14.00 ✔ $9.95 / $0 if > $1,000 balance ✔ $14.00 / $0 if > $5,000 balance ✔ $16.95 / $0 if > $5,000 balance ✔ $16.95 / $0 if > $5,000 balance ✔ Free ✔ Free ✔ $15.95 / $0 if > $4,000 balance Not Available ✔ $14.75 ✔ $10.00 / $0 if > $4,000 balance ✔ $19.00 / $0 if > $5,000 balance ✔ Free ✔ Free ✔ $15.95 / $0 if > $5,000 balance Not Available ✔ $11.95 ✔ $30.95 / $0 if > $10,000 balance ✔ $25.00 / $0 if > $5,000 balance ✔ Free ✔ Free ✔ $16.95 / $0 if > $4,000 balance ✔ $9.75 / $0 if > $3,000 balance See the full Surviscor review 7 Am I charged for transactions in a non-registered savings account? ✔ 2 free/month, $0.80 per ✔ 2 free/month, $0.90 per ✔ $1.50 per Interac out ✔ 1 free/month, $5.00 per Interac, $0.70 per non-Interac No transactions ✔ $5.00 per ✔ 2 free/month, $1.50 per Interac, $5.00 per non-Interac ✔ $5.00 per ✔ $1.25 per ✘ Free ✔ $1.00 per ✔ $1.00 per, $0 if > $1,000 balance ✔ 1 free/month, $1.00 per Interac ✔ 2 free/month, $1.00 per ✔ $1.25 per Interac out $1.25 per Interac, $5.00 per non-Interac ✘ Free ✔ 1 free/month, $1.00 per Interac, $2.00 per non-Interac $1.00 per Interac, $1.25 non-Interac ✔ 1 free/month, $1.50 per Not Available ✘ Free ✔ 1 free/month, $3.00 per ✔ 1 free/month, $0.90 per Interac, $5.00 per non-Interac See the full Surviscor review 8 Are unlimited transaction savings account(s) available? And if so, what is the monthly cost? ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✔ Maximum $250,000 ✘ ✘ ✘ ✘ ✘ ✘ ✔ ✘ ✘ ✘ ✘ ✔ ✘ ✘ See the full Surviscor review 9 Can I receive discounted fees as a student? ✘ ✔ ✔ ✘ ✔ ✔ ✔ ✘ ✔ ✘ ✔ ✘ ✔ ✘ ✘ ✔ ✘ ✔ ✔ ✔ ✔ ✘ ✔ ✔ See the full Surviscor review 10 Can I receive discounted fees as a senior? ✘ ✔ ✔ ✘ ✔ ✔ ✔ ✘ ✔ ✘ ✔ ✘ ✔ ✘ ✘ ✔ ✘ ✔ ✔ ✔ ✘ ✘ ✔ ✔ See the full Surviscor review 11 Can I receive discounted fees as a newcomer to Canada? ✘ ✘ ✘ ✘ ✔ ✔ ✔ ✘ ✔ ✘ ✘ ✘ ✘ ✘ ✘ ✔ ✘ ✔ ✔ ✔ ✔ ✘ ✔ ✘ See the full Surviscor review 12 Can I access my account balances without actually logging in to my account? ✔ mobile ✔ mobile ✔ mobile ✔ mobile ✘ ✘ ✔ mobile ✔ mobile ✔ mobile ✘ ✔ mobile ✘ ✔ mobile ✔ mobile ✔ mobile ✘ ✘ ✔ mobile ✔ mobile ✔ mobile ✘ ✘ ✔ mobile ✔ mobile See the full Surviscor review 13 Can I access my past digital login dates and times, device used, and activities performed? ✔date/timedesktop shows device too ✔date/timedesktop shows device ✘ ✔ date/time/device ✔ date/time/device ✔ date/time ✔ ✔ date/time/device ✔ desktop ✔ date/time ✔ date/time ✘ ✔ desktopdate/time ✔ date/time/device ✘ ✘ ✘ ✘ ✔ desktop ✔ desktop ✘ ✔ date/time ✔ desktop ✔ date/time/device See the full Surviscor review 14 Can I pay multiple bills at once? ✔ ✔ ✔ ✔ desktop ✘ ✔ desktop ✔ ✔ ✔ desktop ✘ ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✘ ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop ✔ desktop See the full Surviscor review 15 Can I transfer money to a bank account at another banking institution? ✔ ✔ ✔ desktop ✘ ✘ ✘ ✔ ✘ ✔ desktop ✔ ✔ desktop ✔ mobile ✔ ✔ desktop ✔ ✘ ✘ ✘ ✘ ✘ ✔ ✔ ✘ ✘ See the full Surviscor review 16 Can I wire transfer money to another country? ✘ ✔ desktop ✔ ✘ ✔ desktop ✔ ✘ ✘ ✘ ✔ ✘ ✔ mobile ✘ ✘ ✘ ✔ ✘ ✔ ✔ ✘ ✔ ✘ ✔ ✘ See the full Surviscor review 17 Can I set-up a future-dated Interac transfer? ✘ ✘ ✘ ✘ ✘ ✔ ✘ ✘ ✔ ✘ ✘ ✘ ✘ ✘ ✘ ✔ ✘ ✔ ✘ ✘ ✔ ✔ ✘ ✘ See the full Surviscor review 18 Can I set-up a recurring Interac transfer? ✘ ✘ ✘ ✘ ✘ ✔ if recipient has auto-deposit ✘ ✘ ✔ ✘ ✘ ✘ ✘ ✘ ✘ ✔ ✘ ✔ ✘ ✘ ✔ if recipient has auto-deposit ✘ ✘ ✘ See the full Surviscor review 19 Can I ask for money from a friend using Interac’s Request Money feature? ✔ ✔ ✔ ✘ ✔ ✔ ✔ ✔ ✘ ✘ ✘ ✘ ✔ ✔ mobile ✔ ✘ ✘ ✔ ✔ ✔ desktop ✔ ✘ ✔ ✔ See the full Surviscor review 20 Can I setup and manage alerts to be notified when one of my cards is used? ✔ ✔ ✘ ✘ ✔ ✔ ✘ ✔ ✘ ✔ ✘ ✘ ✔ ✘ ✔ ✘ ✔ ✔ ✔ ✘ ✘ ✘ ✘ ✘ See the full Surviscor review 21 Can I setup and manage alerts to be notified when there is irregular activity in my account? ✘ ✘ ✔ desktop ✘ ✔ ✔ ✘ ✘ ✔ mobile ✘ ✘ ✘ ✔ ✔ desktop ✔ ✘ ✔ ✘ ✔ ✔ desktop ✘ ✘ ✘ ✔ See the full Surviscor review 22 Can I use account analytics and budgeting tools? ✘ ✘ ✔ ✘ ✘ ✔ ✔ ✔ ✔ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✔ ✘ ✘ ✘ ✔ ✘ ✘ See the full Surviscor review 23 Can I correspond with the banking institution using a secure two-way messaging centre once I’m loged-in? ✔ ✔ ✘ ✘ ✘ ✘ ✘ ✔ ✔ ✔ ✔ ✘ ✔ ✔ ✔ desktop ✘ ✔ ✘ ✔ desktop ✔ ✘ ✘ ✘ ✔ See the full Surviscor review 24 Can I interact with the banking institution using a non-robot, human-based, chat service once I’m logged-in? ✔ ✔ ✔ desktop ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ See the full Surviscor review 25 Average expected response time to a non-social digital enquiry prior to logging in (1) (2) 98.18 hours 68.63 hours 43.55 hours 115.75 hours No e-service method of contact No e-service method of contact 74.78 hours 6.75 hours 6.12 hours 60.63 hours 75.80 hours 67.37 hours 102.10 hours 82 hours 60.60 hours 39.67 hours No e-service method of contact No e-service method of contact No e-service method of contact 7.32 hours 6.88 hours No e-service method of contact No e-service method of contact 32.32 hours See the full Surviscor review