What will banks' tech priorities be in 2024?

What will banks' tech priorities be in 2024?

Financial institutions are increasing their tech budgets and honing in on AI in 2024 following a rollercoaster year of bank failures, interest rate shifts and geopolitical unrest.

About three-quarters of banks and finance firms are planning to invest more in technology spending, according to recent research from Arizent, American Banker’s parent company. 

The research comes from a survey of 314 representatives, primarily made up of leaders, from banks, fintechs, credit unions and payment companies. About one-third of respondents are planning to increase their annual tech spending by 1% to 9%, another third expect a 10% to 19% increase and about 9% of respondents plan to raise their tech budgets by more than 20% from last year.

Here’s what Arizent’s research showed are the top tech priorities for financial institutions in 2024:

Catherine Leffert

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