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  • CMS says developers will set aside up to 25 new homes for district teachers to buy

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    Charlotte-Mecklenburg Schools has launched an effort to provide affordable housing for educators, including a recent announcement that developers are setting aside up to 25 homes for teachers. In this 2025 file photo, CMS Superintendent Crystal Hill visits a classroom during the first day of school.

    Charlotte-Mecklenburg Schools has launched an effort to provide affordable housing for educators, including a recent announcement that developers are setting aside up to 25 homes for teachers. In this 2025 file photo, CMS Superintendent Crystal Hill visits a classroom during the first day of school.

    Knikouyeh@charlotteobserver.com

    A local development group is setting aside up to 25 newly built homes for teachers in Charlotte-Mecklenburg Schools as part of the district’s plan to make homeownership more affordable.

    CMS is working with Kingdom Development Partners and Ascension Community Development Corporation to provide free financial literacy training to CMS educators and discounted rates on new homes in northwest and northeast Charlotte, CMS announced Friday.

    It’s part of a wider effort the school district launched in 2024 called “At Home in CMS,” aimed at making housing costs more affordable for teachers, through rental discounts, pathways to homeownership and financial literacy resources.

    “One of the top concerns we hear from educators is that homeownership feels out of reach,” said CMS Chief of Recruitment, Retention and Talent Development Nancy Brightwell. “This partnership is about education, support and real opportunities that make homeownership attainable.”

    Through the latest initiative, CMS educators who complete a yearlong training program through Ascension on skills such as credit counseling, budgeting, home maintenance and wealth building may be eligible to purchase one of Ascension’s newly constructed homes set aside specifically for CMS teachers.

    At least ten homes will be reserved at Legacy at Neal Road in northeast Charlotte and five at Legacy at Paw Creek in northwest Charlotte. Additional homes will likely be set aside for CMS teachers in the future, a news release said.

    “Our goal is to create attainable homeownership opportunities that support long-term stability and wealth building,” said James Scruggs, founder of Ascension CDC and CEO of Kingdom Development Partners. “We are proud to intentionally prioritize those who serve our community every day.”

    Affordability challenges in CMS

    Educator pay is a critical part of home affordability and remains a hot topic in North Carolina: the state legislature still has not approved a budget for this fiscal year, leaving teachers and other state employees without a raise.

    This school year, starting teachers in CMS – a group which includes educators in their first three years in the district – will make $48,943.

    North Carolina ranks 43rd in the nation for teacher pay, lagging behind neighboring states like South Carolina and Virginia. The Education Law Center recently ranked North Carolina at the bottom nationally in state funding for schools. Teachers around the state, including in CMS, called out of work in protest Jan. 7, calling for higher state investment in public education.

    Educator pay in North Carolina is made of two main elements: the state base salary and the district supplement. The supplement is county-funded and added onto what the state provides in order to bring salaries closer to a living wage. Charlotte-Mecklenburg Schools Superintendent Crystal Hill said in December that she plans to propose a 5% increase to teacher supplements this year, just as she has the past budget cycles. If approved, it would increase starting teacher pay in CMS by $398.

    The living wage in Mecklenburg County for a single, childless adult is currently $55,307, according to the Massachusetts Institute of Technology’s Living Wage Calculator. With the current CMS pay scale, teachers do not surpass that benchmark until their 10th year in the district. Under the state’s pay schedule, with no county supplement, teachers would not reach that benchmark until their 25th year.

    In 2024, CMS announced plans to construct up to four “teacher villages,” comprising one-, two- and three-bedroom apartments for CMS educators at prices they can afford on land the district already owns. The first complex was initially projected to open in 2027, with 100 units.

    Reactions to the proposal were mixed, with many teachers frustrated at the need for affordable teacher housing in the first place. Meanwhile, district leaders said they’re searching for creative ways to attract and keep good teachers with the tools they have available.

    This story was originally published February 22, 2026 at 5:00 AM.

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    Rebecca Noel

    The Charlotte Observer

    Rebecca Noel reports on education for The Charlotte Observer. She’s a native of Houston, Texas, and graduated from Rice University. She later received a master’s degree in journalism from the University of Missouri. When she’s not reporting, she enjoys reading, running and frequenting coffee shops around Charlotte.

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  • Charlotte-Mecklenburg Schools will pay attorney $289,430 to leave at end of month

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    André Mayes

    André Mayes

    Courtesy of Charlotte-Mecklenburg Schools

    Charlotte-Mecklenburg Schools General Counsel André Mayes is leaving the district, according to a separation agreement signed Jan. 22.

    Mayes has worked in CMS since 2008 when she was hired as associate general counsel, and she was later promoted to deputy general counsel in December of that year. Mayes was promoted to be the district’s top lawyer in January 2020. Her employment with the district officially ends Jan. 31, according to the “mutual separation agreement” that The Charlotte Observer obtained via a public records request.

    The district will pay Mayes a severance payment of $289,430, which is equal to one year of her contracted salary.

    The agreement doesn’t state why Mayes is leaving, including whether she was fired or decided to retire. There were still over two years left on Mayes’ contract.

    “She decided to retire,” CMS board chair Stephanie Sneed told The Charlotte Ledger on Saturday. “She is getting what she is entitled to as a part of retirement.”

    Mayes’ contract, which was released as a public record, indicates the district must pay Mayes a year’s salary as severance if she is “terminated for convenience.” That’s not required in the event she leaves voluntarily or is terminated “for just cause.”

    The separation agreement indicates Mayes would not be required to work after Jan. 14 and stipulates that neither Mayes nor CMS can make “disparaging or defamatory comments about the other, or in any way criticize the personal or business reputation, practices or conduct” of the other.

    It’s the second time in recent years that a local government organization has paid its top attorney to leave. Charlotte paid now-former City Attorney Patrick Baker more than $230,000 after he was reportedly forced out in 2024, The Charlotte Observer previously reported.

    WFAE reported that Mayor Vi Lyles and a majority of the Charlotte City Council voted in closed session to “end” Baker’s employment, in part due to Baker’s decision to fulfill a public records request from the news outlet.

    Baker told the Observer he officially retired, though his contract did not call for any severance payment if he left voluntarily or was “terminated for good cause.”

    This story was originally published January 29, 2026 at 9:29 AM.

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    Rebecca Noel

    The Charlotte Observer

    Rebecca Noel reports on education for The Charlotte Observer. She’s a native of Houston, Texas, and graduated from Rice University. She later received a master’s degree in journalism from the University of Missouri. When she’s not reporting, she enjoys reading, running and frequenting coffee shops around Charlotte.

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  • Charlotte Observer, Charlotte Mecklenburg Library celebrate 2025 in photos

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    In front of a crowd of close to 150 people, students and The Charlotte Observer staff photographers were honored for their work over the past year. The event, held at ImaginON: The Joe and Joan Martin Center, was put on in partnership with Charlotte Mecklenburg Library for the third straight year.

    “The opportunity to celebrate the excellence of student photojournalists and offer encouragement to them as they pursue their passion is a privilege and an honor,” said Rana Cash, executive editor of The Charlotte Observer.

    “Even greater is the chance for them to see and hear from our staff photographers who produce some of the best work in the country. Even though I see their work every day, I remain in awe of their talent and the empathy they bring to our community on a daily basis.”

    Three students received top honors in the second annual photo contest. The overall first place winner was Lydia Riley, a student at East Mecklenburg High School, for her portrait of a ballerina, “Dancer in Bloom.”

    Lydia Riley, center, a student at East Mecklenburg High School, is honored as the overall winner of the student photo contest for her portrait, “Dancer in Bloom”, during The Charlotte Observer’s third annual Captured Memories event at ImaginON: The Joe and Joan Martin Theater in Charlotte on Wednesday, January 14, 2026.
    Lydia Riley, center, a student at East Mecklenburg High School, is honored as the overall winner of the student photo contest for her portrait, “Dancer in Bloom”, during The Charlotte Observer’s third annual Captured Memories event at ImaginON: The Joe and Joan Martin Theater in Charlotte on Wednesday, January 14, 2026. Emily Broyles ebroyles@charlotteobserver.com

    “Dancer in Bloom”
    “Dancer in Bloom” Lydia Riley

    Second place went to Henry Yingling, a student at Myers Park High School, for his black and white portrait of Charlotte FC player Alfred Zaha, “Thank You, CLT.”

    Henry Yingling, center, a student at Myers Park High School, is honored as the second place winner of the student photo contest for his photo, “Thank You CLT”, during The Charlotte Observer’s third annual Captured Memories event at ImaginON: The Joe and Joan Martin Theater in Charlotte on Wednesday, January 14, 2026.
    Henry Yingling, center, a student at Myers Park High School, is honored as the second place winner of the student photo contest for his photo, “Thank You CLT”, during The Charlotte Observer’s third annual Captured Memories event at ImaginON: The Joe and Joan Martin Theater in Charlotte on Wednesday, January 14, 2026. Emily Broyles ebroyles@charlotteobserver.com

    Alfred Zaha blows a kiss to the crowd after scoring a goal in the first half of Charlotte FC's match vs. Montreal at Bank of America Stadium on Sept. 27, 2025.
    Alfred Zaha blows a kiss to the crowd after scoring a goal in the first half of Charlotte FC’s match vs. Montreal at Bank of America Stadium on Sept. 27, 2025. Henry Yingling henryyingling@outlook.com

    Third place went to Nahun Paz Puerto, a student at East Mecklenburg High School, for a black and white, night portrait of Charlotte’s skyline, “Queen City Never Sleeps.”

    Nahun Paz Puerto, center, a student at East Mecklenburg High School, is honored as the third place winner of the student photo contest for his night landscape, “Queen City Never Sleeps”, during The Charlotte Observer’s third annual Captured Memories event at ImaginON: The Joe and Joan Martin Theater in Charlotte on Wednesday, January 14, 2026.
    Nahun Paz Puerto, center, a student at East Mecklenburg High School, is honored as the third place winner of the student photo contest for his night landscape, “Queen City Never Sleeps”, during The Charlotte Observer’s third annual Captured Memories event at ImaginON: The Joe and Joan Martin Theater in Charlotte on Wednesday, January 14, 2026. Emily Broyles ebroyles@charlotteobserver.com

    “Queen City Never Sleeps.” A skyline shot of Charlotte from Matheson Bridge on Oct. 12, 2025.
    “Queen City Never Sleeps.” A skyline shot of Charlotte from Matheson Bridge on Oct. 12, 2025. Nahun Paz Puerto

    The top winners received a plaque and cash prize. The top three winning photos will be featured on The Observer’s social media platforms. Additionally, the top winner, Lydia Riley, will get to spend a day shadowing a staff photographer of her choice.

    This story was originally published January 15, 2026 at 4:48 PM.

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    Melissa Melvin-Rodriguez

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  • HHS orders state Medicaid find immigrants in US illegally

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    The Trump administration has ordered states to investigate certain individuals enrolled in Medicaid to determine whether they are ineligible because of their immigration status, with five states reporting they’ve together received more than 170,000 names — an “unprecedented” step by the federal government that ensnares the state-federal health program in the president’s immigration crackdown.

    Advocates say the push burdens states with duplicative verification checks and could lead people to lose coverage just for missing paperwork deadlines. But the administrator of the Centers for Medicare & Medicaid Services, Mehmet Oz, said in a post on the social platform X on Oct. 31 that more than $1 billion “of federal taxpayer dollars were being spent on funding Medicaid for illegal immigrants” in five states and Washington, D.C.

    Medicaid’s overall spending topped $900 billion in fiscal year 2024.

    It wasn’t clear from Oz’s statement or an accompanying video over what period the spending happened, and CMS spokespeople did not immediately respond to questions, either for an earlier version of this article or after Oz’s statement was posted.

    Only U.S. citizens and some lawfully present immigrants are eligible for Medicaid, which covers low-income and disabled people and the closely related Children’s Health Insurance Program. Those without legal status are ineligible for federally funded health coverage, including Medicaid, Medicare, and plans through the Affordable Care Act marketplaces.

    Several states disputed Oz’s comments.

    “Our payments for coverage of undocumented individuals are in accordance with state and federal laws,” said Marc Williams, a spokesperson for Colorado’s Department of Health Care Policy & Financing, which administers the state’s Medicaid program. “The $1.5 million number referenced by federal leaders today is based on an incorrect preliminary finding, and has been refuted with supporting data by our Department experts.”

    He added: “It is disappointing that the administration is announcing this number as final when it is clearly overstated and the conversations are very much in the education and discussion phase.”

    Illinois Medicaid officials blasted Oz’s comments.

    “Once again, the Trump administration is spreading misinformation about standard uses of Medicaid dollars,” said Illinois Medicaid spokesperson Melissa Kula. “This is not a reality show, and there is no conspiracy to circumvent federal law and provide ineligible individuals with Medicaid coverage. Dr. Oz should stop pushing conspiracy theories and focus on improving health care for the American people.”

    The Washington State Health Care Authority, which runs the state’s Medicaid program, was also blunt.

    “The numbers Dr. Oz posted on social media today are inaccurate,” said spokesperson Rachelle Alongi. “We were very surprised to see Dr. Oz’s post, especially considering we continue to work with CMS in good faith to answer their questions and clear up any confusion.”

    In August, CMS began sending states the names of people enrolled in Medicaid that the agency suspected might not be eligible, demanding state Medicaid agencies check their immigration status.

    KFF Health News in October reached out to Medicaid agencies in 10 states. Five provided the approximate number of names they had received from the Trump administration, with expectations of more to come: Colorado had been given about 45,000 names, Ohio 61,000, Pennsylvania 34,000, Texas 28,000, and Utah 8,000. More than 70 million people are enrolled in Medicaid.

    Most of those states declined to comment further. Medicaid agencies in California, Florida, Georgia, New York and South Carolina refused to say how many names they were ordered to review or did not respond.

    Oz said in his X post that California had misspent $1.3 billion on care for people not eligible for Medicaid, while Illinois spent $30 million, Oregon $5.4 million, Washington state $2.4 million, Washington, D.C., $2.1 million, and Colorado $1.5 million.

    “We notified the states, and many have begun refunding the money,” he said. “But what if we had never asked?”

    Washington, D.C.’s Medicaid director, Melisa Byrd, said CMS had identified administrative expenses for the district program that covers people regardless of immigration status that should not have been billed to the federal government and her agency has already fixed some of those areas. “We run a big program that is very complex and when mistakes or errors happen, we fix them,” she said.

    The program plans to pay $654,014 back to CMS by mid-November.

    All five states, plus Washington, D.C., are led by Democrats, and President Donald Trump didn’t win any of them in the 2024 election.

    In recent days, Deputy Health and Human Services Secretary Jim O’Neill began posting pictures on X of people he said are convicted criminals living in the U.S. without authorization who had received Medicaid benefits.

    O’Neill could not be reached for comment.

    “We are very concerned because this seems, frankly, to be a waste of state resources and furthers the administration’s anti-immigrant agenda,” said Ben D’Avanzo, senior health advocacy strategist with the National Immigration Law Center, an advocacy group. “This duplicates what states already do,” he said.

    As part of the administration’s crackdown on people in the U.S. without authorization, President Donald Trump in February directed federal agencies to take action to ensure they are not obtaining benefits in violation of federal law.

    In June, advisers to Health and Human Services Secretary Robert F. Kennedy Jr. ordered CMS to share information about Medicaid enrollees with the Department of Homeland Security, drawing a lawsuit by some states alarmed that the administration would use the information for its deportation campaign against unauthorized residents.

    In August, a federal judge ordered HHS to stop sharing the information with immigration authorities.

    State Medicaid agencies use databases maintained by the Social Security Administration and Department of Homeland Security to verify enrollees’ immigration status.

    If states need to go back to individuals to reverify their citizenship or immigration status, it could lead some to fall off the rolls unnecessarily — for example, if they don’t see a letter requesting paperwork or fail to meet a deadline to respond.

    “I am not sure that evidence suggests there really is a need for this” extra verification, said Marian Jarlenski, a health policy professor at the University of Pittsburgh School of Public Health.

    Oz made clear that the Trump administration disagrees.

    “Whether willful or not, the states’ conduct highlights a terrifying reality: American taxpayers have been footing the bill for illegal immigrants’ Medicaid coverage, despite many Democrats and the media insisting otherwise,” Oz said in his X post.

    In an August press release, CMS said it would ask states to verify eligibility for enrollees whose immigration status could not be confirmed via federal databases. “We expect states to take quick action and will monitor progress on a monthly basis,” the agency said.

    Leonardo Cuello, a research professor at Georgetown University’s Center for Children and Families, called the CMS order to states “unprecedented” in the Medicaid program’s 60-year history.

    He said the federal government may have been unable to verify certain individuals’ immigration status because names were misspelled or outdated, such as when a beneficiary is identified by their maiden instead of married name. The names may also include people helped by Emergency Medicaid, a program that covers the cost of hospital emergency services, including labor and delivery, for people regardless of immigration status.

    “CMS is conducting pointless immigration status reviews for people whose hospital bills were paid by Emergency Medicaid,” Cuello said.

    Oz noted in his post that federal law “does permit states to use Medicaid dollars for emergency treatment, regardless of patients’ citizenship or immigration status,” and that states can “legally build Medicaid programs for illegal immigrants using their own state tax dollars, so long as no federal tax dollars are used.”

    The states Oz mentioned all run their own such programs.

    The verification checks create an added burden for state Medicaid agencies that are already busy preparing to implement the tax and policy law Trump signed in July. The measure, which Republicans call the One Big Beautiful Bill Act, makes many changes to Medicaid, including adding a work requirement in most states starting by 2027. The law also requires most states to more frequently check the eligibility of many adult Medicaid enrollees — at least twice a year.

    “I fear states may do unnecessary checks that create a burden for some enrollees who will lose health coverage who should not,” Cuello said. “It’s going to be a whole lot of work for CMS and states for very little pay dirt.”

    Cuello said the effort may have “greater political value than actual value.”

    Brandon Cwalina, a spokesperson for the Pennsylvania Department of Human Services, which runs Medicaid in the state, said the state already requires every Medicaid applicant to verify their citizenship or, where applicable, their eligible immigration status.

    However, he said, the directive issued by CMS “constitutes a new process, and DHS is carefully reviewing the list in order to take appropriate actions.”

    Oz did not name Pennsylvania, which Trump won in 2024, in his post.

    If a lawful resident does not have a Social Security number, the state confirms their legal status by checking a database from Homeland Security, as well as verifying specific immigration documents, he said.

    Other state Medicaid agencies said they also needed to regroup before reaching out to enrollees.

    “Our teams just received this notice and are working through a process by which we will perform these reviews,” Jennifer Strohecker, then Utah’s Medicaid director, told a state advisory board in August.

    Renuka Rayasam and Rae Ellen Bichell contributed reporting.

    This article first appeared on KFF Health News.

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  • Charlotte schools employee charged with attempted murder, stalking

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    A Charlotte-Mecklenburg Schools employee was charged with attempted murder on Friday in a domestic violence case, police said.

    A Charlotte-Mecklenburg Schools employee was charged with attempted murder on Friday in a domestic violence case, police said.

    Getty Images/iStockphoto

    A Charlotte-Mecklenburg Schools employee was charged with attempted murder on Friday in a domestic violence case, police said.

    Cheryl Harris Gates, 43, of Charlotte, is also charged with contaminating food or drink to render one mentally incapacitated or physically helpless; stalking; and damage to property.

    Charlotte-Mecklenburg police provided no information about what they believe happened.

    Records in North Carolina’s online court system, eCourts, were not fully available Friday. A message on the system’s website said it was down through Sunday because more counties were being added to the system.

    Before the online court system went down Friday, The Charlotte Observer was able to see some of the records. An arrest warrant for misdemeanor stalking was issued for Gates on Sept. 29. The victim in the stalking case was listed as James Gates, and Cheryl Gates was accused of placing a tracking device on his vehicle.

    The arrest warrant in the stalking case was returned on Tuesday and a release order was issued. The online court file says an unsecured bond was set at $5,000, which would have meant Cheryl Gates would have been released.

    A CMPD news release Friday on the attempted murder charge said detectives found Gates on Friday and arrested her in that case.

    Observer public safety editor Patrick Wilson contributed to this report.

    This story was originally published October 10, 2025 at 7:16 PM.

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    The Charlotte Observer

    Joe Marusak has been a reporter for The Charlotte Observer since 1989 covering the people, municipalities and major news events of the region, and was a news bureau editor for the paper. He currently reports on breaking news.
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  • No running water at CMS school Wednesday, district officials say

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    Charlotte-Mecklenburg Schools said there was no running water at Berryhill School in west Charlotte on Wednesday.

    Charlotte-Mecklenburg Schools said there was no running water at Berryhill School in west Charlotte on Wednesday.

    Street View image from Mary 2021. © 2025 Google

    Berryhill School in west Charlotte experienced a “loss of water throughout the building” Wednesday, according to Charlotte-Mecklenburg Schools officials.

    The school, which serves students in pre-K through eighth grades, lost running water Wednesday morning when a pump to its water tanks was tripped by a power outage, according to a message Berryhill Middle School Principal Cara Bahnson shared with families Wednesday afternoon.

    The school is located west of Charlotte Douglas International Airport, near the Catawba River.

    “CMS Building Services is on site and is actively working to resolve the issue,” Bahnson wrote in a message sent to families at 12:47 pm. “The pump is now operational and we are in the process of refilling the tanks to restore water to the building. This is a long process and water will be restored sometime this afternoon.”

    Bahnson said the school is providing bottled water to students, and a limited number of restrooms are functioning.

    This story was originally published October 8, 2025 at 1:55 PM.

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    Rebecca Noel

    The Charlotte Observer

    Rebecca Noel reports on education for The Charlotte Observer. She’s a native of Houston, Texas, and graduated from Rice University. She later received a master’s degree in journalism from the University of Missouri. When she’s not reporting, she enjoys reading, running and frequenting coffee shops around Charlotte.

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  • Another California county is losing its only hospital after feds refuse to step in

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    Absent a Hail Mary, Glenn County’s only hospital is set to close its doors in October.

    Tucked between two national forests, the rural county is home to 28,000 people. Without a local emergency room, they’ll instead have to travel at least 40 minutes to a neighboring county for critical care. One hundred and fifty health workers will lose their jobs; they’re already resigning to seek work elsewhere.

    The planned closure of Glenn Medical Center follows a decision by the U.S. Centers for Medicare and Medicaid Services to strip the hospital’s federal “critical access” designation, a status that has provided Glenn Medical increased reimbursement and regulatory flexibility. Without that status, the hospital’s $28 million in net annual revenue will take a hit of about 40% — a gap too large to fill any other way than closing the hospital, said Lauren Still, the hospital’s chief executive.

    “It’s heartbreaking that we come to this. I am still kind of praying for that 11th-hour miracle to come through,” Still said. “But honestly, we just have to be realistic, and this is the hand we’ve been dealt.”

    Over the last several months, Still and her team have been attempting to make their case with the federal health agency, even flying to Washington, D.C., in July in an attempt to lobby their case.

    At the crux of the issue is a federal rule, newly reinterpreted, that requires critical access hospitals to be at least 35 miles from the next closest hospital when traveling by main roads. Officials at CMS now say that the next closest hospital, Colusa Medical Center, is only 32 miles away — three miles short of the required distance.

    Glenn Medical Center and county health officials argue that most people and ambulances take a different route, I-5 to Highway 20. That route is 35.7 miles, a distance that would qualify.

    “We really felt that by getting all of our stories out there … showing all of the different people that would be impacted by this decision, we really thought that would be enough information for them [CMS] to consider the human and practical considerations of their decision,” Still said. “Unfortunately, the only thing that matters is how they’re measuring the distance on the roads.”

    The feds first notified Glenn Medical in April that a recertification review found the hospital was not eligible for the critical access program. Hospital officials clung to hope that an appeal and communication with the agency would clarify the situation. But in a letter dated Aug. 13, the agency told the hospital it was standing by its original decision.

    “After reviewing the hospital’s additional information, CMS found that the hospital continues to not meet the distance requirement,” the letter reads.

    The locations of Glenn Medical Center and its neighbor a county over have not changed since Glenn Medical first became eligible for the critical access program in 2001. CalMatters asked the federal agency why it was seeking to revoke the hospital’s designation now after more than two decades of eligibility at the same distance. The agency did not directly answer the question, but in an email simply reiterated the requirements to qualify for the program.

    CMS said Glenn Medical Center could convert to another provider type in order to continue participating in the Medicare program. But Still said no other Medicare reimbursement model would pay the hospital at a financially sustainable rate. Under the critical access program, the federal government pays hospitals 101% of their costs for inpatient and outpatient services provided to Medicare patients.

    U.S. Rep. Doug LaMalfa, a Richvale Republican who represents Glenn County, said he continues to have conversations with Dr. Mehmet Oz, the administrator at CMS. He said they last spoke last week.

    “We’re not giving up by any stretch; we’re going to pull out all the stops,” LaMalfa said. “We had a really good conversation with Dr. Oz and are looking for a way to make it work because the closure is not acceptable. It’s a technical issue that we ought to find a way to work through.”

    LaMalfa said he is considering introducing a bill that could update the mileage requirement or give CMS more discretion when evaluating rural hospitals. But it’s unclear that something could get done before October.

    Glenn Medical Center and its staff cannot wait for much longer. The hospital announced it would keep its clinics open, but inpatient services will cease Oct. 21. Still said that’s when she expects to no longer have enough staff to be able to operate.

    “We had to start talking to staff and telling staff that, “Hey, we don’t have a future here. There’s no viable path forward for us without that critical access designation,’” Still said. “At that point, we started getting staff resignations.”

    With the announced closure, most Glenn County residents will have to seek emergency services either at the hospital in Colusa County or further away at Butte County’s Enloe Medical Center, a larger Level II trauma center in Chico.

    “We are actively reviewing available resources to ensure our readiness to absorb anticipated increased patient volumes at the Enloe Health Emergency Department,” wrote Enloe Health in an unsigned statement.

    Glenn County’s two ambulances will also have to travel further and be outside the county for longer periods of time, leaving residents with even more limited emergency resources.

    The announced closure is a stark reminder of the precarious state of California’s rural hospitals. Even with increased Medicare reimbursement, Glenn Medical Center’s annual financial statements show that the hospital consistently operated in the red.

    Two years ago, the state bailed out 17 rural and community hospitals – Glenn Medical was not one of them – by loaning them close to $300 million altogether. That loan program was largely prompted by the closure of Madera Community Hospital, which also left an entire county without emergency services. After bankruptcy proceedings, Madera Community is now owned and operated by American Advanced Management, a for-profit company that has made a business out of rescuing distressed and shuttered hospitals. The company also owns Glenn Medical Center.

    “It’s devastating for our group from a personal perspective because we really do pride ourselves in being somebody who comes in and reopens hospitals,” Still said. “When we go into a community, we make that promise to the community that we’re not going to bail on them.”

    Ana B. Ibarra writes for CalMatters.

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  • Medicare Advantage Star Ratings Plummet in 2025: Top Plans Leverage Technology to Thrive Amid Stricter CMS Standards, Black Book Research

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    Sweeping Study Identifies Critical Technology Solutions Helping High-Performing Plans Navigate the 2025 Medicare Advantage Crisis

    The Medicare Advantage (MA) market has encountered unprecedented turmoil in 2025, marked by the most significant drop in CMS Star Ratings in over a decade. Black Book Research reports the national average MA Star Rating sharply decreased from 4.07 in 2024 to 3.92 in 2025, with only seven plans attaining the elite 5-star status-down dramatically from 38 the previous year.

    Reduced Plan Offerings and Market Shifts

    The number of Medicare Advantage plans available for individual enrollment fell approximately 6%, decreasing from 4,428 in 2024 to 4,186 in 2025. This reduction primarily stems from insurers consolidating or exiting markets in response to intense financial pressures and tighter regulatory scrutiny. Contrasting this trend, Special Needs Plans (SNPs), targeting specific beneficiary health conditions, have risen by 8.5%, underscoring a market shift toward specialized healthcare delivery. Insurers such as Humana and UnitedHealthcare have notably adjusted their geographic presence, with Humana entering 12 new counties but exiting 70, while UnitedHealthcare expanded into 42 counties yet withdrew from 38.

    Stable Premiums Amid Rising Costs

    Despite these shifts, the average monthly premium for Medicare Advantage plans remained steady. Moreover, approximately 32% of MA plans now offer Medicare Part B premium reductions, an increase from 19% in 2024, providing beneficiaries additional savings. However, the financial strain remains substantial, with the median out-of-pocket maximum increasing from $5,000 to $5,400. Meanwhile, coverage of certain supplemental benefits such as over-the-counter items, remote technologies, meal services, and transportation has significantly declined.

    Heightened Regulatory Oversight Intensifies Pressure

    In response to mounting concerns over potential overpayments and program integrity, the Centers for Medicare & Medicaid Services (CMS) dramatically escalated their auditing activity, reviewing all 550 eligible MA plans annually,a sharp increase from 60 previously audited. This rigorous scrutiny has immediate and significant financial implications, particularly impacting major insurers which have already faced notable stock market declines.

    Technology Emerges as a Key Differentiator for Success

    Black Book’s extensive research surveyed 972 senior executives across 550 Medicare Advantage and commercial health plans, identifying more than 300 software vendors critical to the success of high-performing plans. Evaluated across 18 qualitative KPIs-including regulatory compliance, integration, member experience improvement (CAHPS and HEDIS), and care quality-these elite plans strategically deploy advanced technologies across ten critical domains:

    Care Coordination and Chronic Disease Management

    Member Engagement and Satisfaction

    Preventive Services Utilization

    Real-Time Data and Analytics

    Quality Improvement Frameworks

    Provider Collaboration

    Grievance and Appeals Resolution

    Retention and Net Promoter Score (NPS) Tracking

    Coordination Across Care Settings

    Interoperability and Data Integration

    Stakeholders can access the detailed insights and vendor evaluations in the comprehensive 72-page report available at Black Book Market Research“The 2025 Black Book of Technology Enablers for High-Performing Medicare Health Plans”.

    Black Book will release three focused follow-up analyses to follow up on:

    Care Coordination, Quality Improvement, and Advanced Analytics: Featuring population health platforms, predictive modeling solutions, and data transformation tools.

    Member Engagement, Experience, and Retention: Highlighting technologies driving member satisfaction, loyalty, and improved health outcomes.

    Real-Time Data, Regulatory Compliance, and Provider Collaboration: Showcasing vendor solutions enabling agile decision-making, seamless interoperability, audit preparedness, and optimized provider networks.

    In an increasingly challenging environment, strategic investments in technology have emerged as the critical pathway for elite Medicare Advantage plans to sustain operational excellence and successfully navigate heightened CMS standards.

    About Black Book Research

    Black Book Research provides independent, unbiased industry benchmarks and vendor performance evaluations for healthcare IT, outsourcing, and managed services. All Black Book satisfaction surveys are conducted free from vendor influence or paid participation, ensuring transparency, objectivity, and trust in every report.

    Source: Black Book Research

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  • Lazard Asset Management LLC Boosts Holdings in CMS Energy Co. (NYSE:CMS)

    Lazard Asset Management LLC Boosts Holdings in CMS Energy Co. (NYSE:CMS)

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    Lazard Asset Management LLC boosted its position in CMS Energy Co. (NYSE:CMSFree Report) by 48,203.8% during the 1st quarter, according to its most recent 13F filing with the Securities and Exchange Commission (SEC). The institutional investor owned 50,719 shares of the utilities provider’s stock after purchasing an additional 50,614 shares during the quarter. Lazard Asset Management LLC’s holdings in CMS Energy were worth $3,059,000 as of its most recent filing with the Securities and Exchange Commission (SEC).

    Several other institutional investors and hedge funds have also bought and sold shares of CMS. Raymond James Financial Services Advisors Inc. lifted its stake in CMS Energy by 68.4% in the 4th quarter. Raymond James Financial Services Advisors Inc. now owns 64,072 shares of the utilities provider’s stock worth $3,721,000 after purchasing an additional 26,034 shares in the last quarter. Global Retirement Partners LLC raised its position in shares of CMS Energy by 80.8% during the 4th quarter. Global Retirement Partners LLC now owns 1,868 shares of the utilities provider’s stock valued at $108,000 after buying an additional 835 shares in the last quarter. Quent Capital LLC raised its position in shares of CMS Energy by 63.8% during the 4th quarter. Quent Capital LLC now owns 829 shares of the utilities provider’s stock valued at $48,000 after buying an additional 323 shares in the last quarter. Essex Savings Bank purchased a new stake in shares of CMS Energy during the 4th quarter valued at $207,000. Finally, Trust Point Inc. purchased a new stake in shares of CMS Energy during the 4th quarter valued at $651,000. 93.57% of the stock is currently owned by hedge funds and other institutional investors.

    CMS Energy Trading Up 1.1 %

    Shares of CMS opened at $63.66 on Tuesday. CMS Energy Co. has a 1-year low of $49.87 and a 1-year high of $64.28. The firm has a market capitalization of $19.02 billion, a price-to-earnings ratio of 19.41, a PEG ratio of 2.50 and a beta of 0.38. The firm’s 50-day moving average price is $60.68 and its 200-day moving average price is $59.48. The company has a current ratio of 1.18, a quick ratio of 0.87 and a debt-to-equity ratio of 1.80.

    CMS Energy (NYSE:CMSGet Free Report) last issued its quarterly earnings results on Thursday, July 25th. The utilities provider reported $0.66 earnings per share (EPS) for the quarter, beating analysts’ consensus estimates of $0.63 by $0.03. The company had revenue of $1.61 billion during the quarter, compared to analysts’ expectations of $1.73 billion. CMS Energy had a net margin of 13.10% and a return on equity of 12.25%. CMS Energy’s revenue was up 3.3% on a year-over-year basis. During the same period last year, the company posted $0.75 EPS. Sell-side analysts anticipate that CMS Energy Co. will post 3.33 EPS for the current year.

    CMS Energy Cuts Dividend

    The business also recently declared a quarterly dividend, which will be paid on Friday, August 30th. Stockholders of record on Friday, August 2nd will be paid a $0.51 dividend. The ex-dividend date is Friday, August 2nd. This represents a $2.04 dividend on an annualized basis and a dividend yield of 3.20%. CMS Energy’s dividend payout ratio is presently 62.80%.

    Analyst Ratings Changes

    Several research firms have recently weighed in on CMS. StockNews.com upgraded shares of CMS Energy from a “sell” rating to a “hold” rating in a research report on Monday. Guggenheim raised their price objective on shares of CMS Energy from $66.00 to $67.00 and gave the company a “buy” rating in a research report on Friday. Scotiabank lowered their price objective on shares of CMS Energy from $67.00 to $66.00 and set a “sector outperform” rating on the stock in a research report on Monday, April 22nd. Barclays raised their price objective on shares of CMS Energy from $57.00 to $59.00 and gave the company an “equal weight” rating in a research report on Tuesday, April 30th. Finally, BMO Capital Markets increased their target price on shares of CMS Energy from $68.00 to $71.00 and gave the company an “outperform” rating in a report on Tuesday, May 14th. Six equities research analysts have rated the stock with a hold rating and eight have given a buy rating to the stock. According to data from MarketBeat, the company currently has an average rating of “Moderate Buy” and an average price target of $65.00.

    View Our Latest Analysis on CMS

    Insider Transactions at CMS Energy

    In other news, SVP Brandon J. Hofmeister sold 1,667 shares of CMS Energy stock in a transaction that occurred on Thursday, June 13th. The shares were sold at an average price of $59.98, for a total value of $99,986.66. Following the completion of the sale, the senior vice president now directly owns 68,330 shares in the company, valued at $4,098,433.40. The sale was disclosed in a document filed with the Securities & Exchange Commission, which is accessible through this hyperlink. In other news, SVP Brandon J. Hofmeister sold 1,667 shares of CMS Energy stock in a transaction that occurred on Thursday, June 13th. The shares were sold at an average price of $59.98, for a total value of $99,986.66. Following the completion of the sale, the senior vice president now directly owns 68,330 shares in the company, valued at $4,098,433.40. The sale was disclosed in a document filed with the Securities & Exchange Commission, which is accessible through this hyperlink. Also, Director Jon E. Barfield sold 2,360 shares of CMS Energy stock in a transaction that occurred on Friday, June 7th. The stock was sold at an average price of $60.79, for a total transaction of $143,464.40. Following the completion of the sale, the director now owns 14,556 shares of the company’s stock, valued at $884,859.24. The disclosure for this sale can be found here. Insiders sold 6,027 shares of company stock worth $365,651 over the last three months. 0.40% of the stock is currently owned by company insiders.

    CMS Energy Profile

    (Free Report)

    CMS Energy Corporation operates as an energy company primarily in Michigan. The company operates through three segments: Electric Utility; Gas Utility; and Enterprises. The Electric Utility segment is involved in the generation, purchase, transmission, distribution, and sale of electricity. This segment generates electricity through coal, wind, gas, renewable energy, oil, and nuclear sources.

    Recommended Stories

    Want to see what other hedge funds are holding CMS? Visit HoldingsChannel.com to get the latest 13F filings and insider trades for CMS Energy Co. (NYSE:CMSFree Report).

    Institutional Ownership by Quarter for CMS Energy (NYSE:CMS)

    Receive News & Ratings for CMS Energy Daily – Enter your email address below to receive a concise daily summary of the latest news and analysts’ ratings for CMS Energy and related companies with MarketBeat.com’s FREE daily email newsletter.

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  • Three of CMS’ 2023 bond projects could finish next year. See where your school falls

    Three of CMS’ 2023 bond projects could finish next year. See where your school falls

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    Harding University High is one of the schools budgeted for improvements in CMS’ 2023 bond referendum. The district, though, hasn’t yet released a projected completion date. In this 2023 file photo, seniors Jessica De Paz, left, and Jada Brown, right, sit under a tree in the quad.

    Harding University High is one of the schools budgeted for improvements in CMS’ 2023 bond referendum. The district, though, hasn’t yet released a projected completion date. In this 2023 file photo, seniors Jessica De Paz, left, and Jada Brown, right, sit under a tree in the quad.

    Knikouyeh@charlotteobserver.com

    Charlotte-Mecklenburg Schools on Tuesday released projected timelines for the first 12 of 30 projects approved as part of November’s $2.5 billion bond referendum, the largest of its kind in state history.

    Billingsville Elementary, Marie G. Davis Montessori Secondary and Sedgefield Elementary are slated to be finished as early as August 2025. The latest projects on the list, including the new Second Ward Medical and Technology High School, are expected to be finished in August 2028, according to a report the CMS school board received Tuesday.

    A timeline for the remaining 18 approved projects has not yet been announced. While some include renovation and reconstruction, others will only include design work.

    The first three projects — Billingsville, Marie G. Davis and Sedgefield — will be renovated and converted into Montessori magnet programs to replace those at the older Chantilly Montessori and J.T. Williams and move a program from Park Road Montessori. Chantilly is slated to be demolished. J.T. Williams will be used for alternative education.

    The first 12 projects with projected completion dates account for roughly $907 million of the total $2.5 billion bond package.

    The full list of projects and their completion dates include:

    • Billingsville Montessori – August 2025
    • Cotswald Elementary School – August 2027
    • Dilworth Elementary School – August 2027
    • First Ward Middle School – August 2026
    • Marie G. Davis Montessori Secondary – August 2025
    • New Middle School #1 – August 2026
    • New Second Ward Medical and Technology High School – August 2028
    • North Mecklenburg High School – August 2028
    • Northwest School of the Arts – August 2026
    • Park Road Elementary School – August 2026
    • Sedgefield Montessori – August 2025
    • South Mecklenburg High School – August 2027

    This Oct. 5, 2023 photo shows one of many mobile classrooms at Harding University High School in Charlotte. Major improvements at Harding are among 30 projects included in the $2.5 billion Charlotte-Mecklenburg Schools bond package on the Nov. 7 ballot.
    This Oct. 5, 2023 photo shows one of many mobile classrooms at Harding University High School in Charlotte. Major improvements at Harding are among 30 projects included in the $2.5 billion Charlotte-Mecklenburg Schools bond package on the Nov. 7 ballot. Khadejeh Nikouyeh Knikouyeh@charlotteobserver.com

    Superintendent Crystal Hill and staff on Tuesday also recommended partnering with firms LeChase, Jacobs and Leeper as managers for the entire set of bond projects. CMS Chief Operation Officer Brian Schultz said LeChase and Leeper have been involved with the district as project managers for over 25 years, including the district’s previous 2017 bond projects.

    The recommendation is notable because the Black Political Caucus, an influential political group in Charlotte, said it would endorse the bond referendum if CMS committed to rewarding a minimum of 30% of the total bond package’s contracts to minority-owned businesses. Part of the group, R.J. Lepper is a well-known Black-owned construction firm in Charlotte.

    Board members, such as Vice Chair Dee Rankin, called on the district to be intentional about bringing in minority-owned businesses as vendors for the various projects.

    “Since we do need new schools, my hope would be that we could come up with a strategy to increase the number of companies, especially minority-owned businesses, locally and nationally, that we could work with on this,” said Rankin.

    The board will vote on the manager recommendation at its next regular meeting on Feb. 27.

    A slide from Tuesday night’s presentation showing when several of CMS’ 2023 bond referendum projects could be completed. The first of them could be done next year.
    A slide from Tuesday night’s presentation showing when several of CMS’ 2023 bond referendum projects could be completed. The first of them could be done next year. Charlotte-Mecklenburg Schools

    This story was originally published February 14, 2024, 1:34 PM.

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  • Improving Quality in Northwest Clinics Through Chronic Care Management

    Improving Quality in Northwest Clinics Through Chronic Care Management

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    Northwestern Clinics Embrace CrossTx’s Chronic Care Management Solution to Enhance Patient Outcomes and Care Coordination

    Multiple clinics in the Northwestern United States recently demonstrated their commitment to address serious needs in their Medicare Beneficiary populations by adopting the Chronic Care Management (CCM) program. Although these clinics are already providing extensive medical services, by selecting CrossTx’s CCM business solution, they can further patient outcome improvements, enhance patient engagement, and address Social Determinants of Health (SDoH) while expanding reimbursement opportunities. The move to Value-Based Care models include the embrace of care coordination programs such as CCM and other Centers for Medicare and Medicaid Services (CMS) care coordination programs. CCM programs support and contribute to clinical quality measures by managing care for eligible patients with two or more chronic conditions. CrossTx’s cloud-based, purpose-driven software now enables Southern Coos Hospital and Health Center, Arbor Health, Southwest Healthcare Services, and South Lincoln Hospital District to track quality with comprehensive care plans, medication management, preventative services/health maintenance, and patient engagement, improving health literacy and transitions of care.

    Pacific Northwest Clinics

    Raymond Hino, the CEO at Southern Coos Hospital and Health Center, headquartered in Bandon, OR, embraces the focus on enhancing care coordination among the healthcare providers. “Chronic Care Management ensures continuity of care for our patients, allowing them to gain ongoing access to primary care services. Our care coordination program will promote a seamless care experience for our patients with chronic conditions.” 

    Morton, Washington-based Arbor Health will implement CCM programs as part of its mission to optimize care delivery and patient outcomes. Julie Taylor, Ancillary Services Director, elaborates on this patient-centric care strategy: “Chronic Care Management meets our vision to provide each patient with the best possible care. Through our care coordination program, we can better address gaps in care and thereby nurture healthy communities in East Lewis County.”

    North Dakota and Wyoming Clinics

    Rural health clinics in states like North Dakota embrace dynamic, patient-centric care coordination across vast patient catchment areas. The Practice Administrator for Southwest Healthcare Services, Melani Kline, RN, reports that their approach is to “optimize high-quality care for their patients by developing a comprehensive plan of care that enables them to better manage their chronic conditions. Using best methods, our staff members can address patient needs and optimize engagement while improving access to the appropriate level of care.”

    In rural Wyoming, Jamie Linn, the Practice Manager at South Lincoln Hospital District in Kemmerer, WY, shares that their CCM program addresses overall timeliness of care and patient satisfaction. “Our CCM patients know they have an additional resource to help them navigate the complexities of healthcare. Through our program, we can bring a personalized touch while monitoring health outcomes and tracking clinical performance measures as related to chronic conditions.”

    CrossTx provides an end-to-end CMS-compliant CCM business solution. Infusing foundational knowledge and expertise into in-house staff and/or local partners with dynamic, compliant and evidence-based workflows is key to initiating the program. Quality measures and collaboration with community-based care team members ensure gaps in care are addressed along the way. “Our technical team is dedicated to maximizing seamless interoperability with Health Information Exchanges and EHRs. Additionally, our cloud-based software minimizes inefficiencies across evidence-based care coordination workflows,” states Chad Nybo, CrossTx CEO. CrossTx supports continuous clinical improvement with world-class support and client success, while keeping staff current to best practices and CMS regulation changes. Chandra Donnell, CrossTx VP Client Success, says, “CrossTx concentrates our CS team’s focus on supporting tailored workflows and granularities in policies, while simultaneously looking at comprehensive reports that measure the program’s sustainability, quality measures, and other key performance indicators for our clinical network.”

    About CrossTx

    CrossTx, the leading CCM cloud-based platform for healthcare organizations, works with Rural Health Clinics, Federally Qualified Health Centers, independent physician-owned clinics and special carve outs such as Accountable Care Organizations, Independent Physician Associations, and Clinically Integrated Networks across more than two dozen states. 

    Thanks to a combination of purpose-designed software, compelling risk-sharing economic models, and data interoperability, CrossTx has emerged as the leading CCM platform for rural America. Learn more at CrossTx.com.

    Source: CrossTx

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  • US Middle and High Schools 2022 Fall National Student Photography Contest Winners Announced

    US Middle and High Schools 2022 Fall National Student Photography Contest Winners Announced

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    The national trade association for school photography and yearbooks, School Photographers of America (SPOA), announced the winners of the fall national student photography competition.

    Press Release


    Jan 4, 2023 07:00 EST

    The national trade association for school photography and yearbooks, School Photographers of America (SPOA), announced their 2022 Fall National Student Photography Contest winners.

    Middle and high school students all over the country submitted entries for the three different categories: school sports, student life and creative.

    These categories tend to represent the main categories used in high school yearbooks today. With the advancement in digital technology and popularity of photography, students are learning at an early age the art and craft of photography.

    “We are even seeing student photographers starting their own businesses as early as their freshman year,” says David Crandall, executive director of SPOA. “Seeing students have a passion for photography in high school is incredible for our industry and many others. Having a partner like Sony and the Sony Artisans excited about teaching and providing valuable resources will help fuel future photographers for generations to come.”

    The following students were awarded national champion and received a letter of recognition along with a new Sony A7c camera kit:

    • Yoav Kaelter of Providence High School in Charlotte, NC – Sports Category
    • Sravya Reddy Guda of Parkway West High School in Chesterfield, MO – Student Life Category
    • Edna Conness of Mizzou Academy on the University of Missouri Campus – Creative Category

    The winners’ school administrators were notified, and they took the opportunity to surprise the students with an award ceremony to honor their achievement.  

    SPOA and Sony’s next student photography competition is now open through the end of February, with winter sports, student life, senior superlatives, and creative as the categories.  

    About School Photographers of America

    School Photographers of America (SPOA) is the national trade association for school photography and yearbooks.  Their mission is to educate, advocate, promote, protect and preserve the great traditions of school photography and yearbooks. In 2023, they plan to launch the American Foundation of School Pictures and Yearbooks, a charitable arm of SPOA, that will provide school pictures and yearbooks to those that may not otherwise be able to afford them.  

    To learn more about SPOA, visit www.schoolphotographersofamerica.com.

    Source: School Photographers of America

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  • CMS Stock Price | CMS Energy Corp. Stock Quote (U.S.: NYSE) | MarketWatch

    CMS Stock Price | CMS Energy Corp. Stock Quote (U.S.: NYSE) | MarketWatch

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    CMS Energy Corp.

    CMS Energy Corp. is a holding company, which engages in the provision of electric and natural gas activities. It operates through the following business segments: Electric Utility, Gas Utility, and Enterprises. The Electric Utility segment consists of regulated activities associated with the generation, purchase, distribution, and sale of electricity in Michigan. The Gas Utility segment includes purchase, transmission, storage, distribution, and sale of natural gas in Michigan. The Enterprises segment is involved in domestic independent power production, including the development and operation of renewable generation, and the marketing of independent power production. The company was founded in 1987 and is headquartered in Jackson, MI.

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  • Lake County Probate Court Selects equivant’s JWorks Adaptable, Integrated Case Management Solution to Streamline Day-to-Day Operations

    Lake County Probate Court Selects equivant’s JWorks Adaptable, Integrated Case Management Solution to Streamline Day-to-Day Operations

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    Press Release


    Jun 16, 2022

    equivant, an industry leader in intelligent case management solutions (CMS) for courts, prosecutors, probation, and other related justice agencies, announced today that Lake County (OH) Probate Court has selected the JWorks CMS, with its dynamic caseflow management engine, to streamline their office. The new system combines all the case management operations an Ohio Probate Court requires while providing users with an efficient and seamless case-and-person management solution. The JWorks solution includes simple, user-friendly access to justice for citizens and other agencies through its online services, making it easy for online marriage applications and filing new and subsequent case filings.

    “We are excited to advance and use the new technology that JWorks has to offer. A functional and efficient Case Management System is vital to the Court staff and to Court users. It is not only about having access to justice and information, but ease of use as well. Court systems and information can be difficult to navigate for all parties. Therefore, it is imperative to have a system where productivity and access are manageable for all moving parts. That is what we at the Lake County Probate Court are most looking forward to with migration to the JWorks system,” said Christine Gibaldi Court Administrator to Judge Mark J. Bartolotta.

    JWorks is easily administered, tailoring the various workflows and automating key processes to help an office keep cases moving and focus on their job. An agency can route work, trigger the next steps in a process, generate forms, request data, and more while improving efficiency and efficiently removing bottlenecks. The entire community will benefit from the responsive design of JWorks, which provides staff and citizens with anywhere, anytime access compatible with any browser-based device (computers, tablets, and phones). JWorks’ user interface layout adapts to all different display sizes. It is the only product on the market built for configurability, mobility, and accessibility – not as an afterthought but from the inception of its design.

    For more information on equivant case management and public-facing software solutions, please visit www.equivant.com

    About equivant

    For over three decades, equivant has successfully implemented integrated technology solutions in justice agencies across the United States. From courts to public attorneys and community supervision to institutional corrections, equivant’s deep domain knowledge, and modern technologies help promote public and individual safety by informing decisions at every step.

    Source: equivant

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