Barclays employs automation for CX\ | Bank Automation News

Barclays employs automation for CX\ | Bank Automation News
Barclays PLC is looking to increase its investment in technology and automation to improve customer experience and reduce costs.  The company reported an increase in operating costs of 6% year over year to £3.9 billion ($4.4 billion) in the second quarter, driven by “continued investment in talent, systems and technology,” the company’s earnings presentation stated. […]

Vaidik Trivedi

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