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Tag: Forbes Travel Guide

  • Service Advisor USA Appoints New Chief Development Officer and Partner

    Service Advisor USA Appoints New Chief Development Officer and Partner

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    Fast Growing Customer Experience & Luxury Customer Service Company Strengthens Resources

    Press Release
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    updated: Dec 1, 2016


    Dallas, TX, December 1, 2016 (Newswire.com)
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    Service Advisor USA (http://www.serviceadvisorusa.com) announced today that Bernie Vasquez, has joined the company to further grow the company culture, develop the company workforce, and expand its extensive curriculum library.

    Bernie Vasquez comes with a wealth of experience within the Industry, having spent the last 5 years at Forbes Travel Guide where he expanded business and workforce development in over 12 new markets in the Asia Pacific region. Bernie joins Service Advisor USA as Chief Development Officer and Partner to continue Service Advisor USA’s recent success providing business services to many of the top hospitality and customer service companies in the Americas, Asia, Australia, Africa, and Europe.

    Bernie comments, “I am excited to start a new challenge within Service Advisor USA and look forward to working with the team to further develop our already talented workforce and curriculum programs. I am fortunate to be joining such a respected company that prides itself on top quality service.”

    Garry Abbs, Chief Executive Officer said, “Bernie’s wealth of experience and first-hand knowledge is respected in the global hospitality industry, and ranks among the best in the world. We view his appointment as a sign of our commitment to being the leading company in our industry. Our new innovations and the increasing demand from our customers led us to look for an addition to our team who will fit in with our ethos of innovation and exceptional service, and it is very fortunate that we were able to find someone of Bernie’s caliber to fulfill this role. I’m confident that Bernie will play a key role in providing and implementing high quality services and solutions for our clients.”

    About Service Advisor USA

    Service Advisor USA is a full service Customer Experience and Customer Service Authority (http://www.serviceadvisorusa.com) which offers clients a wide range of quality products and services to suit their needs. Service Advisor USA’s understanding and experience in the hospitality and customer experience industries is unparalleled, and pride themselves on service quality with integrity.

    More information on the company’s notable achievements, services provided, key leadership, or history can be provided here as well.

    We Love Great Service! | Service Advisor USA

    Contact Information

    Service Advisor USA
    Frank Gonzales, Public Relations
    214-403-2111​
    frank.gonzales@serviceadvisorusa.com

    Source: Service Advisor USA

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  • California: Yaamava’ Resort & Casino gets Forbes Travel Guide recognitions in three categories | Yogonet International

    California: Yaamava’ Resort & Casino gets Forbes Travel Guide recognitions in three categories | Yogonet International

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    The Yaamava’ Resort & Casino at San Manuel, California, has received a “prestigious” rating in three categories of the Forbes Travel Guide. The global rating system for luxury hotels, restaurants, spas, and ocean cruises announced its 2023 Star Awards on February 15, 2023.

    The Serrano Spa earned a new Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resort each earned a new Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. 

    Peter Arceo, General Manager of Yaamava’ Resort & Casino at San Manuel, commented: “As we continuously strive to provide a best-in-class and unique experience for our valued guests, we are truly honored to receive this prestigious recognition from Forbes.” 

    “It is through the vision and support of the Tribe, along with the dedication from all team members, that we were able to achieve this monumental milestone,” he added. “We know this is just the beginning, and we are excited to see what we can accomplish in 2023 and beyond!“


    Serrano Spa

    Yaamava’ Resort & Casino, owned and operated by the San Manuel Band of Mission Indians, is a Southern California luxury resort “offering the ultimate destination for relaxation, entertainment, and dining,” according to its management.

    “Best-in-class service and unmatched amenities can be experienced in the 17-floor hotel tower,” which opened its doors on December 13, 2021, the travel guide notes. Each of the 432 rooms and suites are crafted with furniture and décor inspired by the native landscape. 

    Influenced by the earth’s natural elements, Serrano Spa offers “a transformative experience designed to boost the mind, body, and spirit.” Meanwhile, an elevated fine dining and an award-winning wine list featuring rare, unique, and one-of-a-kind vintages can be found at The Pines Modern Steakhouse, which was recognized with the Wine Spectator’s Best of Award of Excellence.

    Afsi Bird, Vice President of Hotel Operations at Yaamava’ Resort and Casino, added: “We take great pleasure in announcing that Yaamava’ Resort & Casino has earned the Forbes Travel Guide Star Rating for 2023. This award signifies that Yaamava’ Resort & Casino offers an excellent hospitality experience, and we are proud of our team’s accomplishment in the first year of operations.” 

    “Yaamava’ Resort and Casino is one of only three Four-Star tribal-owned properties in the country, and one of only two that also holds a Five-Star spa and Four-Star restaurant,” Bird pointed out.

    Amanda Frasier, President of Ratings for Forbes Travel Guide, concluded: “Travel is in an incredible position for continued growth, as people prioritize authentic, in-person experiences.”

    “The hotels, ocean cruises, restaurants and spas on our 2023 Star Rating list demonstrate an impressive commitment to creating memorable environments that nurture connection, joy and sense of place as we experience the world to its fullest.”

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