Southwest Airlines temporarily grounds all flights over technology problem

Southwest Airlines temporarily grounds all flights over technology problem

Southwest Airlines is resuming flights after grounding all planes in the U.S. Tuesday morning over a technology issue.

In a statement at 11 a.m. Eastern time, the discount carrier said it “resumed operations” after requesting a ground stop Tuesday morning “to work through data connection issues resulting from a firewall failure.”

“Early this morning, a vendor-supplied firewall went down and connection to some operational data was unexpectedly lost. Southwest teams worked quickly to minimize flight disruptions,” the carrier said in a statement.

In earlier tweets replying to frustrated travelers who said they were stranded on airport runways, Southwest said it “had to implement a ground stop as a result of intermittent issues that were experienced.”

About 1 in 5 Southwest flights — nearly 800 — are still delayed, according to airline tracker FlightAware.

This is a developing story. CBS News’ Kathryn Krupnik and Kris Van Cleave contributed reporting.


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