CLEVELAND — Cleveland Mayor Justin Bibb announced a 30-day moratorium on utility disconnections to help residents affected by the federal government shutdown.
Bibb said as of Nov. 7, 2025, Cleveland Water and Cleveland Public Power customers will not have service disruptions because of unpaid bills through the moratorium. The city said account balances will continue to accrue, but the step was being taken to help residents keep their services.
“Our city understands what Cleveland families are going through right now,” said Bibb in a news release. “The federal shutdown and cuts to SNAP benefits have placed an unfair and unexpected burden on households that were already stretched thin. No one should have to choose between keeping the lights on and putting food on the table. This moratorium is about giving our residents breathing room, stability and dignity while Washington works to resolve this crisis.”
As of Thursday, the federal government remains in shutdown, the longest in U.S. history, on its 37th day.
Residents who are seeking help or payment plan options can contact the utilities at:
“In moments like these, local government must step up,” Bib said. “We are doing everything we can to make sure families stay connected to water and power — the basic services every person deserves.”
Madison MacArthur
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