Consumers put a bigger emphasis on home security during the pandemic, and as systems have gotten easier to install customer satisfaction has increased, according to J.D. Power. In the company’s latest annual U.S. Home Security Satisfaction Study, customer satisfaction scores averaged 865 out of 1,000, compared to 840 in 2020. J.D. Power surveyed more than 1,000 consumers who had purchased a…
Gillian Manning
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