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Tag: business executives

  • Disney names Nike executive Mark Parker as new chairman | CNN Business

    Disney names Nike executive Mark Parker as new chairman | CNN Business

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    New York
    CNN
     — 

    The Walt Disney Company has named Nike executive chairman Mark Parker as its new board chair, replacing longtime director Susan Arnold, whose term limit is expiring.

    Parker, a Disney board member since 2016, takes over Disney’s board at a time of transition for America’s largest media company. Bob Iger recently returned as CEO after a brief hiatus.

    “Mark Parker’s vision, incredible depth of experience and wise counsel have been invaluable to Disney, and I look forward to continuing working with him in his new role, along with our other directors, as we chart the future course for this amazing company,” said Iger in a statement. “On behalf of my fellow Board members and the entire Disney management team, I also want to thank Susan for her superb leadership as Chairman and for her tireless work over the past 15 years as an exemplary steward of the Disney brand.”

    In 2019, Parker stepped down as Nike’s CEO after 13 years at the helm. Disney said among Parker’s qualifications as board chair is that he navigated a successful CEO transition at Nike. Disney announced Wednesday the formation of a CEO succession committee to replace Iger, who said in November he would return as chief executive for only a two-year stint.

    “It is the top priority of mine and the Board’s to identify and prepare a successful CEO successor, and that process has already begun,” Parker said in a statement Wednesday.

    Iger’s return shocked the media industry. Disney ousted Bob Chapek, who replaced Iger in 2020 as CEO.

    Among the problems facing Disney: Its streaming business lost $1.5 billion in the fourth quarter. And Disney’s media networks are struggling as cord cutting accelerates and once lucrative outlets like ESPN lose viewership. Dan Loeb, the activist investor and Third Point CEO, made headlines in August when he suggested “a strong case can be made that the ESPN business should be spun off to shareholders with an appropriate debt load.”

    Another activist shareholder group, Trian Partners, nominated its leader Nelson Peltz as a director. Disney said Wednesday it will work with Peltz but opposed his appointment to the board.

    “Mr. Iger’s mandate is to use his two-year term and depth of experience in the industry to adapt the business model for the shifting media landscape, rebalancing investment with revenue opportunity while bringing a renewed focus on the creative talent that has made The Walt Disney Company the envy of the industry,” the company said in its opposition of Peltz.

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  • South Africa’s Eskom says police investigating alleged poisoning of CEO | CNN Business

    South Africa’s Eskom says police investigating alleged poisoning of CEO | CNN Business

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    Cape Town
    Reuters
     — 

    South African power utility Eskom on Sunday said police were investigating whether an attempt was made to poison its outgoing chief executive officer, Andre de Ruyter.

    Public Enterprises Minister Pravin Gordhan also told Reuters on Sunday the alleged incident “will be thoroughly investigated” and anyone responsible charged.

    Without giving any details, Gordhan said an intense battle was taking place “between those who want South Africa to work and thrive and those who want to corruptly enrich themselves”.

    Faced with political pressure, De Ruyter resigned on December 14 after failing to solve a crisis in Eskom that has led to record power cuts in Africa’s most industrialized economy.

    After officially taking charge in January 2020, De Ruyter led a company-wide clampdown on corruption and organized criminal behavior, including sabotage of infrastructure, at Eskom plants. His last day in the post will be March 31.

    “Eskom cannot comment further on the poisoning incident involving the group chief executive, which occurred during December 2022, as the matter is subject to police investigation,” the utility’s head of security said in a statement.

    Reuters could not immediately reach De Ruyter for comment.

    The alleged cyanide poisoning was first reported by specialist energy publication EE Business Intelligence on Saturday.

    Opposition party the Democratic Alliance on Sunday called for decisive action against criminal syndicates that it said were “hell-bent on cementing their stranglehold on Eskom that is destroying the economy.”

    The South African police services did not immediately respond to Reuters’ request for comment. Eskom’s board chairman, Mpho Makwana, was also unavailable.

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  • Jack Ma Fast Facts | CNN

    Jack Ma Fast Facts | CNN

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    CNN
     — 

    Here’s a look at the life of Jack Ma, co-founder of China’s most successful tech empire and billionaire entrepreneur.

    Birth date: September 10, 1964

    Birth place: Hangzhou, China

    Birth name: Ma Yun

    Father: Ma Laifa

    Mother: Cui Wencai

    Marriage: Zhang Ying (Cathy Zhang)

    Children: Two (some sources say three)

    Education: Hangzhou Teachers College, 1988; Cheung Kong Graduate School of Business, M.B.A.

    Ma showed foreign tourists around his hometown as a child to improve his English.

    He was admitted to Hangzhou Teachers College on the third try, after failing the entrance exam twice.

    Owns a vineyard in France.

    Supports the Chinese work practice known as “996.” The number refers to working from 9am to 9pm six days a week.

    Is a member of the Communist Party.

    1988 – Begins teaching English at Hangzhou Teachers College.

    1994 – Ma founds his first company, the Haibo Translation Agency.

    1995 – Ma founds China Pages, an internet directory for Chinese companies.

    1999 – Co-Founds e-commerce company Alibaba Group with 18 others, working out of an apartment in Hangzhou.

    2003 – Founds Taobao, an online retail website.

    2004 – Founds Alipay, an internet payment platform.

    2010 – Co-founds venture-capital firm Yunfeng.

    2011 – An internal investigation into fraud claims takes place at Alibaba. The investigation finds roughly 100 Alibaba salespeople allowed fraudulent entities to be designated as “gold suppliers,” a title reserved for independently verified legitimate sellers. In response to the allegation, David Wei, the chief executive officer, and Elvis Lee, the chief operating officer, resign.

    January 15, 2013 – Ma announces he is stepping down as CEO of Alibaba, but will remain as the company’s executive chairman.

    September 19, 2014 – Alibaba raises $25 billion in a record-shattering IPO on the New York Stock Exchange.

    October 2014 – Establishes Ant Group, a financial technology company.

    December 15, 2014 – Founds the Jack Ma Foundation, a philanthropic organization.

    2017 – Co-founds a private school, the Yungu School, in Hangzhou.

    January 9, 2017 – Ma meets with US President Donald Trump to discuss plans for creating “one million” jobs in the United States through Alibaba Group’s e-commerce platform.

    November 11, 2017 – Makes his film screen debut in “Gong Shou Dao,” a kung fu movie.

    September 2019 – Announces he will step down as executive chairman of Alibaba. He is succeeded by CEO Yong Zhang, also known as Daniel Zhang.

    October 24, 2020 – Ma makes a controversial speech in China, calling for reform of the country’s financial regulatory system.

    November 3, 2020 – A planned IPO of Ant Group, Alibaba’s financial affiliate, is blocked at the last minute by Chinese regulators.

    December 24, 2020 – China launches an antitrust investigation into Alibaba. The State Administration for Market Regulation, China’s top market regulator, announces that it will probe alleged monopolistic behavior by Alibaba.

    January 20, 2021 – Ma makes his first public appearance in roughly three months while speaking at the online ceremony of the Rural Teacher Initiative event. Ma hadn’t made a public appearance or social media post since late October, just over a week before a much anticipated stock market listing of Alibaba’s (BABA) financial affiliate, Ant Group, is suspended.

    May 24, 2021 – Citing anonymous sources, the Financial Times reports that Ma will no longer serve as the president of Hupan, the elite business school he created in 2015. The newspaper also reports that Hupan would restructure its education program. The Hangzhou-based school had already dropped the word “university” from its name, following a government clampdown on institutions that are not licensed as universities but were claiming the status.

    December 31, 2022 – Ma surfaces in a live video speech in an annual address to rural teachers, according to the South China Morning Post. It is a rare public appearance following reports that Ma had been living in Tokyo after China’s crackdown on the tech sector.

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  • After Twitter users voted to oust Elon Musk as CEO, he wants to change how polls work | CNN Business

    After Twitter users voted to oust Elon Musk as CEO, he wants to change how polls work | CNN Business

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    New York
    CNN
     — 

    When Elon Musk polled Twitter users about whether to reinstate former President Donald Trump’s account, he quickly followed through on the majority’s wish to do so. “Vox Populi, Vox Dei,” he pronounced via tweet, Latin for “the voice of the people is the voice of God.”

    Likewise, when Twitter users voted on another of his polls to provide “general amnesty to suspended accounts,” he went ahead and did it. He also heeded user votes in a poll to restore the accounts of tech journalists that he had suspended on Friday.

    But since a clear majority of Twitter users voted for Musk to step down as Twitter CEO in another poll on Sunday, Musk has remained conspicuously (and uncharacteristically) silent. Now, he appears to think the problem isn’t him, but who gets to vote in the polls.

    In a tweet Monday, roughly 12 hours after his CEO poll ended, Musk suggested that he would change how polling on Twitter works so that only those who pay for Twitter’s updated subscription service can vote. After one Twitter user said, “Blue subscribers should be the only ones that can vote in policy related polls,” Musk responded, “Good point. Twitter will make that change.”

    While it’s unclear how he would restrict voting to only those who pay for the company’s subscription service, such a change could dramatically reduce the number of Twitter users who could vote in polls. It would also skew those who can vote to the users who are willing to pay up for Twitter Blue, which includes the controversial paid verification feature Musk pushed to introduce. Musk’s Monday tweet immediately prompted comparisons to poll taxes.

    The incident is yet another example of the inconsistencies and chaos in Musk’s management of Twitter since acquiring the company in October. After coming under fire this weekend for a controversial new policy restricting users from posting links to rival platforms, Musk pledged to effectively crowdsource “major policy changes” at Twitter by polling users about them and soon launched the poll about whether he should remain as CEO.

    Now, Musk appears to be ignoring the results of the CEO poll and looking to overhaul how polls work without first polling users about what is arguably another “major policy change.”

    Musk’s poll, and his limited reaction to it so far, could add to the growing uncertainty about his commitment to remaining Twitter’s CEO. Musk has faced criticism from Twitter users and advertisers for his decision to eliminate much of the company’s staff, restore the accounts of a number of incendiary users, and the whiplash from seemingly rushing out new policies and features only to pull them later. The Tesla CEO is also facing pressure from the carmaker’s shareholders to find a replacement at Twitter, after Tesla’s stock has declined significantly this year.

    Musk has not directly commented on the user vote that he should step down from running Twitter. Musk said last month that he expects to “reduce my time at Twitter, and find somebody else to run Twitter, over time.” But in a tweet Sunday he said: “No one wants the job who can actually keep Twitter alive. There is no successor.”

    CNBC reported Tuesday that Musk is “actively searching” for a new Twitter CEO, citing anonymous sources. Twitter, which recently cut most of its public relations team, did not immediately respond to a request for comment. Musk responded to the story on Twitter with two crying laughing emojis.

    The most obvious potential candidates for a new Twitter CEO are the Musk lieutenants who have been helping to run the company since his takeover. The short list likely includes investor Jason Calacanis, Craft Ventures partner David Sacks and Sriram Krishnan, an Andreessen Horowitz general partner focused on crypto and Twitter’s former consumer teams lead.

    A range of other wild card candidates have publicly offered to take on the job, including former T-Mobile CEO John Legere and rapper Snoop Dogg.

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  • Here’s who Elon Musk could pick to be Twitter’s next CEO | CNN Business

    Here’s who Elon Musk could pick to be Twitter’s next CEO | CNN Business

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    New York
    CNN
     — 

    Elon Musk may soon be on the lookout for a new chief executive to run Twitter.

    After mounting criticism of his chaotic leadership at Twitter, including recent decisions to suspend tech journalists and introduce (and then delete) a controversial policy banning linking out to rival platforms, Musk posted a poll asking whether he should step down as CEO. The poll ended Monday morning with 57% of voters in favor of Musk handing off the top job.

    Musk has not commented on the results of the poll. In fact, Musk went an uncharacteristically long time on Monday without tweeting at all. But even if Musk doesn’t immediately honor his own poll, the Tesla CEO will likely only continue to face pressure from the carmaker’s investors to hand the reins to someone else sooner than later. Tesla stock is down 34% since his deal to buy Twitter closed and more than 63% since the start of this year, as investors worry about his many competing priorities. (Musk has also for years mused about finding a successor to run Tesla, with no obvious progress.)

    Musk, for his part, said in a tweet Sunday before the poll had closed: “No one wants the job who can actually keep Twitter alive. There is no successor.”

    If Musk were to look for a new Twitter CEO, he’d likely have many willing takers. Already, the list of people who have offered to run the platform includes former T-Mobile CEO John Legere, MIT artificial intelligence researcher Lex Fridman and rapper Snoop Dogg (who could perhaps run Twitter with the help of his friend and entertainment personality Martha Stewart). Tom Anderson, a founder of MySpace, also commented on Musk’s poll about stepping down from CEO, saying, “depends on who you get to run it,” with a thinking-face emoji.

    There are also some highly qualified candidates out there — such as former Facebook COO Sheryl Sandberg and CTO Mike Schroepfer, who both left their roles at the social media giant earlier this year — although convincing them to take on the chaos machine that is Twitter could be difficult. Jack Dorsey, Twitter founder, CEO of Block and friend to Musk, has previously said he would not return to run the social network.

    The most obvious potential candidates for a new Twitter CEO are the Musk lieutenants who have been helping to run the company since his takeover. The short list likely includes investor Jason Calacanis, Craft Ventures partner David Sacks and Sriram Krishnan, an Andreessen Horowitz general partner focused on crypto and Twitter’s former consumer teams lead.

    If Musk does pick someone else, it might allow him to hand over some of the day-to-day responsibility, and accountability, of running Twitter. But one thing would almost certainly not change: Musk remains very much in charge. Musk pushed out the company’s former leadership and board of directors, and as the company’s owner and sole board director, he will ultimately have the power to hire and fire whoever he wants at the company’s helm.

    Calacanis, who emerged in the tech world as a reporter during the dot com boom, is an early-stage investor who has backed well-known companies such as Uber and Robinhood. He has also launched several media properties and hosts two podcasts (one in partnership with Sacks).

    Calacanis tweeted on Sunday night asking, “Who would like the most miserable job in tech AND media?! Who is insane enough to run twitter?!?!” Calacanis also ran his own Twitter poll asking followers whether he or Sacks should run the company, separately or together, or whether someone else should take over. The majority of respondents voted for “other.”

    In April, shortly after Musk offered to buy Twitter, Calacanis told the billionaire in a text message that “Twitter CEO is my dream job.”

    Sacks, who along with Musk was among the original founding team at PayPal, has at least some experience managing a social network. He founded and ran enterprise communications platform Yammer, before selling it to Microsoft in 2012 for $1.2 billion.

    Sacks has been particularly unflinching in echoing Musks’ talking points, whether it’s justifying a feud with Apple or attempting to stir up outrage about a Twitter account that posted publicly available information about the whereabouts of Musk’s private jet. A Twitter user asked Sacks last month what he and Musk disagree about, and Sacks responded with just one thing: “Chess.”

    On paper, Krishnan may be the most obvious choice of the group. He has direct experience working on the Twitter product, having previously helped manage the teams responsible for features of the platform such as search and the home timeline. He also previously worked on mobile ad products for Snap and Facebook.

    More recently, he has invested in crypto startups at Andreessen Horowitz, which could give him experience helpful to fulfill Musk’s goal of building payment capabilities for Twitter and making it more than just a social media app.

    Krishnan is arguably the least well-known — and therefore perhaps the least controversial — of Musk’s current Twitter leadership team, which could help deflect some of the recent negative attention the company has received.

    Some Twitter users have speculated about other possible leaders for the social media company, including Donald Trump son-in-law Jared Kushner, who was spotted watching the World Cup with Musk over the weekend.

    Kushner is friendly with the Saudi Royal Family, one of Twitter’s largest investors. Prior to working as an advisor in Trump’s White House, Kushner worked for his family’s real estate development company, and last year he said he would leave politics and start an investment firm. Kushner also previously owned the weekly New York newspaper, the New York Observer.

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  • Elon Musk says he will step down as Twitter CEO if voted out by a poll he tweeted | CNN Business

    Elon Musk says he will step down as Twitter CEO if voted out by a poll he tweeted | CNN Business

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    New York
    CNN
     — 

    Twitter’s mercurial new boss may be out the door after less than two months on the job, if results of a Twitter poll go against him.

    Elon Musk tweeted a poll Sunday evening asking people to vote on whether he should step down as Twitter’s CEO. Musk said he would abide by the poll’s results.

    As of Sunday evening, “Yes” was winning by a margin of 58% to 42%.

    In several follow-up tweets, Musk suggested that he was serious about leaving and made a vague threat about Twitter’s future if he is voted out.

    “As the saying goes, be careful what you wish, as you might get it,” Musk tweeted.

    Since buying Twitter for $44 billion and taking over as CEO in late October, Musk has journeyed from one controversy to the next.

    A brief and incomplete recap:

    – Musk immediately laid off several top executives and laid off about half of Twitter’s staff.
    – He then gave an ultimatum to the remaining staff that they need to do “extremely hardcore” work or leave — and another thousand or so employees headed out the door.
    – Musk has fired employees who openly disagreed with him and publicly named and shamed former employees who were engaged in difficult moderation discussions as part of the ongoing “Twitter Files.”
    – Musk has also started, stopped and started again a revised verification system that costs $8 for a blue check mark and initially led to widespread account spoofing.
    – Musk has frequently changed Twitter’s rules by executive fiat and with no notice, banning people who violate the new rules — including several tech journalists and an account that tracked his jet. Musk had once tweeted that allowing the ElonJet account to remain on Twitter demonstrated his commitment to free speech on the platform.
    – He has waded deeply into the culture wars, allowing some of the platform’s permanently banned accounts back on, including former President Donald Trump and many people who had been engaged in misinformation, conspiracy theories or hate speech.

    Meanwhile, brands have been removing their advertising from Twitter left and right. Musk has frequently stated that Twitter’s finances are dire.

    Replying to a tweet Sunday, in which MIT artificial intelligence researcher Lex Fridman said he would take the CEO job, Musk hinted he hasn’t been completely happy with his new gig.

    “You must like pain a lot,” Musk tweeted, noting the company “has been in the fast lane to bankruptcy since May.”

    Yet Musk denied that he has a new CEO in mind.

    “No one wants the job who can actually keep Twitter alive. There is no successor,” Musk tweeted. “The question is not finding a CEO, the question is finding a CEO who can keep Twitter alive.”

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  • Former Theranos COO sentenced to nearly 13 years | CNN Business

    Former Theranos COO sentenced to nearly 13 years | CNN Business

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    CNN Business
     — 

    Ramesh “Sunny” Balwani, the former chief operating officer of failed blood testing startup Theranos, was sentenced Wednesday to nearly 13 years in prison for fraud. It marks an end to the stunning downfall of a high-flying Silicon Valley company that resulted in the rare convictions of two tech executives.

    “There is an unfortunate saying in Silicon Valley: ‘Fake it ‘til you make it.’ Elizabeth Holmes and Sunny Balwani stretched this idea to a place much farther than the law allows and in so doing put vast amounts of investor dollars at risk,” said Stephanie Hinds, US Attorney for the Northern District of California, in a statement. “Significantly, today the court also made clear that Sunny Balwani’s decision to deceive doctors and patients also put the health of patients at risk. Ms. Holmes and Mr. Balwani now will be justly punished for their illegal conduct.”

    Hinds added, “Let this story be a cautionary tale for entrepreneurs in this district: Those who use lies to cover up the shortfalls of their promised accomplishments risk substantial jail time.”

    The sentencing comes weeks after Elizabeth Holmes, the founder of Theranos and Balwani’s ex-girlfriend, was sentenced to more than 11 years in prison.

    Theranos raised $945 million from an A-list cohort of investors with its promise to test for a wide range of conditions using just a few drops of blood. At its peak, the company was valued at $9 billion.

    The company began to unravel after a Wall Street Journal investigation in 2015 reported that Theranos had only ever performed roughly a dozen of the hundreds of tests it offered using its proprietary technology, and with questionable accuracy. It also came to light that Theranos was relying on third-party manufactured devices from traditional blood testing companies rather than its own technology. Theranos ultimately dissolved in September 2018.

    Holmes and Balwani were first indicted together four years ago on the same 12 criminal charges pertaining to defrauding investors and patients about Theranos’ capabilities and business dealings in order to get money. Their trials were severed after Holmes indicated she intended to accuse Balwani of sexually, emotionally and psychologically abusing her throughout their decade-long relationship, which coincided with her time running the company. (Balwani’s attorneys have denied her claims.)

    In July, Balwani was found guilty on all 12 charges he faced, which included ten counts of federal wire fraud and two counts of conspiracy to commit wire fraud. Holmes was found guilty in January on four charges relating to defrauding investors, and found not guilty on three additional charges concerning defrauding patients and one charge of conspiracy to defraud patients.

    Like Holmes, Balwani faced up to 20 years in prison as well as a fine of $250,000 plus restitution for each count.

    In a recent court filing, prosecutors noted that Balwani was convicted not only of defrauding investors but also defrauding patients. They recommended a 15-year prison sentence for him, as well as an order for Balwani to pay $804 million in restitution. In a separate filing, attorneys for Balwani requested a sentence of probation, noting he had no criminal history.

    Before joining Theranos, Balwani had a career as a software executive. Balwani, nearly 20 years older than Holmes, first met her in 2002 before she dropped out of Stanford. He served as an informal adviser to Holmes in Theranos’ earliest days and the two became romantically involved. Balwani guaranteed a “multimillion-dollar loan” to the startup in 2009, court filings show, and took on a formal role as president and chief operating officer. Holmes and Balwani largely kept their romantic relationship hidden while working together.

    During her trial, Holmes claimed Balwani tried to control nearly every aspect of her life — including disciplining her eating, her voice and image, and isolating her from others. She testified that while he didn’t control her interactions with investors, business partners and others, “he impacted everything about who I was, and I don’t fully understand that.”

    Holmes is expected to appeal her conviction but was ordered to turn herself into custody on April 27, 2023.

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  • Amazon CEO explains thinking behind layoffs as unionized warehouse workers protest outside | CNN Business

    Amazon CEO explains thinking behind layoffs as unionized warehouse workers protest outside | CNN Business

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    CNN Business
     — 

    Amazon CEO Andy Jassy on Wednesday said an “uncertain” economy pushed the e-commerce giant to move forward with rare and wide-ranging layoffs after having gone on a significant hiring spree for much of the pandemic.

    “We had the lens of a very uncertain economic environment, as well as our having hired very aggressively over the last several years,” Jassy said in an interview at the New York Times DealBook summit on Wednesday. “We just felt like we needed to streamline our costs.”

    The remarks came as part of Jassy’s first interview since Amazon

    (AMZN)
    confirmed earlier this month it had begun laying off corporate workers, with plans for layoffs to continue into early next year. The company is reportedly planning to cut up to 10,000 employees, though it has not confirmed a figure.

    Amazon, more than most tech companies, experienced a staggering pandemic boom as more customers shifted their spending online during the health crisis. Like other tech companies, it has since changed course and begun cutting employees as it confronts a shift in demand as well as rising inflation and recession fears.

    “A lot has happened in the last few years that I’m not sure people anticipated,” Jassy said. “You just look in 2020, our retail business grew 39% year-over-year, at a $245 billion annual run rate, which is unprecedented, and it forced us to make decisions in that time to spend a lot more money and to go much faster in building infrastructure than we ever imagined we would.”

    “We built a physical fulfillment center footprint over 25 years that we doubled in 24 months,” Jassy said.

    Even so, Jassy said he thinks the team “made the right decision” regarding its infrastructure build out. Regarding the hiring spree, Jassy said he now looks at is as a “lesson for everyone.”

    “I don’t necessarily think it was the wrong thing to have been doubling down, because we were growing so well and we had so many ideas that we thought were good for customers and good for the business, but I think it’s a good lesson, I think, for everybody,” Jassy said. “When you’re hiring, even when things are going really well, that it’s good to think about if there’s some kind of sudden change, even one that you just have a little bit of a hard time imagining. Would you like the incremental headcount that you’re adding at that time, or do you want to be a little bit more conservative?”

    As Jassy spoke, Amazon warehouse workers who helped organize the company’s first-ever US labor union at a Staten Island facility gathered in the rain outside of the venue to protest their chief executive’s appearance in New York.

    Despite the landmark union victory in April, Amazon has so far refused to formally recognize the grassroots worker group known as the Amazon Labor Union, or come to the bargaining table. The company has aggressively pushed back against the workers’ victory through the National Labor Relations Board (NLRB).

    While the NLRB battle indicates the labor union is on the cusp of being certified, Jassy suggested Amazon’s legal battle with the worker group isn’t done yet. He said there “were a lot of irregularities in that vote,” which is why the company filed objections with the NLRB. (Amazon’s objections were previously rejected by an NLRB hearing officer.)

    Jassy also emphasized that the last two Amazon union elections held resulted in workers voting not to unionize, and that Amazon prefers to have a direct relationship with fulfillment center workers rather than going through unions.

    Labor activist Chris Smalls joins members of the Amazon labor union and others for a protest outside of the New York Times DealBook Summit as Amazon's CEO, Andy Jassy, will be appearing on November 30, 2022 in New York City.

    “In my own opinion on where we are with that legal process is that we’re far from over with it,” Jassy said. “I think that it’s going to work its way through the NLRB, it’s probably unlikely the NLRB is going to rule against itself, and that has a real chance to end up in federal courts.”

    In an interview with CNN Business ahead of Jassy’s remarks, Amazon Labor Union President Chris Smalls slammed that Jassy “even had the audacity to feel comfortable to come to New York City knowing that we haven’t negotiated anything yet.”

    “We definitely want to take this opportunity to let him know that the workers are waiting and we are ready to negotiate our first contract,” he added of the demonstration, which he called a “welcoming party” for Jassy.

    Smalls said he’s been contacted by a few laid-off Amazon employees in corporate roles, who have since grown interested in the protections of unions. “I tell them — you may have good salary, you may have good perks, you may got good stocks and benefits, obviously better than warehouse workers, but at the end of the day, you’re still an at-will employee,” Smalls said.

    “I explained to them, the one building that can’t be touched right now by mass layoffs is JFK8 Staten Island,” he said. “I encourage them to do what they have to do, if that means form a union, so be it, we support it.”

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  • Salesforce Co-CEO Bret Taylor steps down, leaving Marc Benioff alone at the top | CNN Business

    Salesforce Co-CEO Bret Taylor steps down, leaving Marc Benioff alone at the top | CNN Business

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    New York
    CNN Business
     — 

    Enterprise tech giant Salesforce said Wednesday that its co-CEO and Vice Chair Bret Taylor will step down from his roles. Salesforce co-founder Marc Benioff, who had been co-CEO alongside Taylor, will continue running the company and serving as board chair, the company said in a news release.

    Taylor had worked at Salesforce

    (CRM)
    for six years, most recently as president and COO before being elevated to co-CEO last November. He will officially exit his position on January 31, 2023. Benioff, in a statement, called Taylor’s decision to step down “bittersweet.”

    “After a lot of reflection, I’ve decided to return to my entrepreneurial roots,” Taylor said in a statement. “Salesforce has never been more relevant to customers, and with its best-in-class management team and the company executing on all cylinders, now is the right time for me to step away.”

    Prior to Salesforce, Taylor founded and led collaboration platform Quip, which Salesforce acquired for $750 million in 2016. Taylor also worked as chief technology officer at Facebook during the company’s IPO.

    Taylor’s move comes at a rocky time for Salesforce, whose shares have fallen around 40% since the start of this year amid the economic downturn. The announcement coincided with Salesforce’s third quarter earnings report, in which the company said it expected fourth quarter revenue at the low-end of analysts’ expectations.

    Salesforce’s stock fell more than 6% in after-hours trading following the earnings and leadership change announcements.

    Taylor also had a busy year outside Salesforce. As the former chair of Twitter’s board of directors, he was in charge of leading the company through Elon Musk’s tumultuous takeover deal and litigation. Musk officially closed his $44-billion deal to buy the company last month and quickly dissolved the board of directors.

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  • Germany’s leader and top CEOs have arrived in Beijing. They need China more than ever | CNN Business

    Germany’s leader and top CEOs have arrived in Beijing. They need China more than ever | CNN Business

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    Hong Kong/London
    CNN Business
     — 

    German Chancellor Olaf Scholz arrived in China on Friday with a team of top executives and a clear message: business with the world’s second largest economy must continue.

    Scholz met with Chinese leader Xi Jinping at Beijing’s Great Hall of the People after landing in the capital Friday morning, according to a Chinese state media account. The German chancellor is also expected to meet with Premier Li Keqiang.

    Joining Scholz for the whirl-wind one day visit is a delegation of 12 German industry titans, including the CEOs of Volkswagen

    (VLKAF)
    , Deutsche Bank

    (DB)
    , Siemens

    (SIEGY)
    and chemicals giant BASF

    (BASFY)
    , according to a person familiar with the matter. They are set to meet with Chinese companies behind closed doors.

    The group entered China without participating in the usual seven-day hotel quarantine. Images showed hazmat-clad medical workers greeting their jet at Beijing’s Capital International Airport to test the official delegation for Covid-19.

    During the Friday morning meeting between the two leaders, Xi called for Germany and China to work together amid a “complex and volatile” international situation, and said the visit would “enhance mutual understanding and trust, deepen pragmatic cooperation in various fields and plan for the next phase of Sino-German relations,” according to a readout from state broadcaster CCTV.

    Scholz’s visit — the first by a G7 leader to China in roughly three years — comes as Germany slides towards recession. But it has fired up concerns that the economic interests of Europe’s biggest economy are still too closely tied to those of Beijing.

    Since the invasion of Ukraine this year, Germany has been forced to ditch its long dependence on Russian energy. Now, some in Scholz’s coalition government are growing nervous about the country’s deepening ties with China. Beijing has declared its friendship with Russia has “no limits,” while China’s relations with the United States are deteriorating.

    The tension was highlighted recently by a fierce debate over a bid by Chinese state shipping giant Cosco to buy a 35% stake in the operator of one of the four terminals at the port of Hamburg. Under pressure from some members of the government, the size of the investment was limited to 24.9%.

    The potential deal has raised concerns in Germany that closer ties with China will leave critical infrastructure exposed to political pressure from Beijing, and disproportionately benefit Chinese companies.

    But Germany is hardly in a position to rock the boat with Beijing as it grapples with the challenge of reviving its struggling economy. Its consumers and companies have borne the brunt of Europe’s energy crisis, and a deep recession is looming.

    If the European Union and Germany were to decouple from China, it would lead to “large GDP losses” for the German economy, Lisandra Flach, director of the ifo Center for International Economics, told CNN Business.

    The Kiel Institute for the World Economy estimates that a major reduction in trade between the European Union and China would shave 1% off of Germany’s GDP.

    Germany needs to shore up its export markets as ties with Russia, once its main supplier of natural gas, continue to unravel.

    When it comes to China, Germany won’t want to “lose also this market, this economic partner,” said Rafal Ulatowski, an assistant professor of political science and international studies at the University of Warsaw.

    “They [will] try to keep these relations as long as it’s possible.”

    As Western countries have imposed swingeing economic sanctions on Russia, China has publicly maintained its “neutrality” in the war while ramping up its trade with Moscow.

    That has triggered a backlash in Europe, where some companies are already becoming wary of doing business in China because of its stringent “zero Covid” restrictions.

    Pressure on Berlin is also mounting over China’s human rights record. In an open letter Wednesday, a coalition of 70 civil rights groups urged Scholz to “rethink” his trip to Beijing.

    “The invitation of a German trade delegation to join your visit will be viewed as an indication that Germany is ready to deepen trade and economic links, at the cost of human rights and international law,” they wrote in the memo, published by the World Uyghur Congress. Based in Germany, the organization is run by Uyghurs raising awareness of allegations of genocide in China’s Xinjiang region.

    It suggested Berlin was “loosening economic dependence on one authoritarian power, only to deepen economic dependence on another.”

    In an op-ed published in a German newspaper on Wednesday, Scholz said he would use his visit to “address difficult issues,” including “respect for civil and political liberties and the rights of ethnic minorities in Xinjiang province.”

    A spokesperson for the German government addressed wider criticism last week, saying at a press conference that it had no intention of “decoupling” from its most important trading partner.

    “[The chancellor] has basically said again and again that he is not a friend of decoupling, or turning away, from China. But he also says: diversify and minimize risk,” the spokesperson said.

    Last year, China was Germany’s biggest trading partner for the sixth year in a row, with the value of trade up over 15% from 2020, according to official statistics. Together, Chinese imports from, and exports to, Germany were worth €245 billion ($242 billion) in 2021.

    Still, the furore surrounding the Hamburg port deal is a reminder of the tradeoffs Germany has to confront if it wants to maintain close ties with such a vital export market and supplier.

    A spokesperson for Hamburger Hafen und Logistik (HHLA), the company operating the port terminal, told CNN Business on Thursday that it was still negotiating the deal with Cosco.

    Flach, of the ifo Center for International Economics, said the deal warranted scrutiny because “there is no reciprocity: Germany cannot invest in Chinese ports, for instance.”

    A container ship from Cosco Shipping moored at the Tollerort Container Terminal owned by HHLA, in the harbor of Hamburg, Germany on Oct. 26.

    However, it is easy to overstate the impact of the potential agreement, said Alexander-Nikolai Sandkamp, assistant professor of economics at the Kiel Institute for the World Economy.

    “We’re not talking about a 25% stake in the Hamburg harbor, or even the operator of the harbor, but a 25% stake in the operator of a terminal,” he told CNN Business.

    Jürgen Matthes, head of global and regional markets at the German Economic Institute, told CNN Business that critics were no longer simply weighing the business benefits of Chinese investment in the country.

    “Politics and economics have to be looked at together and cannot be taken separately any longer,” he said. “When geopolitics comes into play, the view of China has very much declined and become much more negative.”

    China’s recent treatment of Lithuania has also deepened concerns that Beijing “does not hesitate to simply break trade rules,” Matthes added. The small, Eastern European nation claimed last year that Beijing had erected trade barriers in retaliation for its support for Taiwan.

    China has defended its downgrading of relations with Lithuania, saying it is acting in response to the European nation undermining its “sovereignty and territorial integrity.” This year, after a Lithuanian official visited Taiwan, Beijing also announced sanctions against her and vowed to “suspend all forms of exchange” with her ministry.

    As the German delegation touches down on Friday, they will be faced with another issue, which has become the single biggest headache for companies across China.

    “The biggest challenge for German businesses remains China’s zero-Covid policy,” said Maximilian Butek of the German Chamber of Commerce in China.

    “The restrictions are suffocating economic growth and heavily impact China’s attractiveness as a destination for foreign direct investment,” he told CNN Business.

    An aerial view of the urban landscape in Shanghai on Sept. 25. The city underwent a months-long Covid lockdown earlier this year.

    He said the broader restrictions were so stifling that some companies had moved their regional headquarters to other locations, such as Singapore. “Managing the whole region without being able to travel freely is almost impossible,” he added.

    In a brief statement, Volkswagen told CNN Business that its CEO was attending the trip since “there have been no direct meetings for almost three years” due to the coronavirus pandemic.

    “In view of the completely changed geopolitical and global economic situation, the trip to Beijing offers the opportunity for a personal exchange of views,” the automaker said.

    Despite Beijing’s Covid curbs and geopolitical tensions, Germany has every economic incentive to stay close to China.

    Its dependency on China can be seen across industries. While about 12% of total imports came from China last year, the country was responsible for 80% of imported laptops and 70% of mobile phones, Sandkamp said.

    The automobile, chemical and electrical industries are also reliant on Chinese trade.

    “If we were to stop trading with China, we would run into trouble,” Sandkamp added.

    China made up 40% of Volkswagen’s worldwide deliveries in the first three quarters of this year, and it’s also the top market for other automakers such as Mercedes.

    Wariness among some German officials over the country’s closeness with China could filter into a more restrictive trade policy, though economic cooperation is still in both parties’ interests.

    Last week, Germany’s economy minister Robert Habeck told Reuters that the government was efforting a new trade policy with China to reduce dependence on Chinese raw materials, batteries and semiconductors.

    Unidentified sources also told the news agency that the ministry was weighing new rules that would make business with China less attractive. The ministry did not respond to a request for comment from CNN Business.

    But “despite all odds and challenges, China remains unrivaled in terms of market size and market growth opportunities for many German companies,” said Butek, of the German Chamber.

    He predicted that “the large majority will stay committed to the Chinese market and is expecting to expand their business.”

    Companies appear to be toeing that line. Last week, BASF CEO Martin Brudermüller was quoted in Chinese state media as saying that Germans should “step away from China-bashing and look at ourselves a bit self-critically.”

    “We benefit from China’s policies of widening market access,” he said at a company event, according to state-run news agency Xinhua, pointing to the construction of a BASF chemical engineering site in southern China.

    — CNN’s Simone McCarthy, Chris Stern, Lauren Kent, Claudia Otto and Arnaud Siad contributed to this report.

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  • Wrong place, wrong time: How things went so badly for Twitter’s new CEO so quickly | CNN Business

    Wrong place, wrong time: How things went so badly for Twitter’s new CEO so quickly | CNN Business

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    New York
    CNN Business
     — 

    When Parag Agrawal took over as Twitter’s CEO last November following co-founder Jack Dorsey’s surprise resignation from the role, he was little known outside the company.

    Ten months later, Agrawal has featured prominently in a whistleblower disclosure, been rebuked by name in a Congressional hearing and fielded criticism from the world’s richest man (and his possible future boss) both publicly and privately.

    The complications are not letting up. Elon Musk this week proposed following through with the deal to buy Twitter

    (TWTR)
    at the originally agreed upon price of $54.20 per share, according to a Tuesday securities filing. The move could bring to an end the ongoing legal battle over Musk’s attempt to pull out of the $44 billion acquisition deal, which is set to go to trial in two weeks. If Twitter

    (TWTR)
    decides to move forward with the proposal, Agrawal could soon either be out of a job or be working for the billionaire with whom he’s spent months quarreling.

    Even for a company accustomed to periods of upheaval, Agrawal’s tenure leading Twitter has been marked by an unusual degree of chaos: a nightmare acquisition battle with Musk; a former executive alleging serious security vulnerabilities; and an economic downturn hitting its core advertising business.

    That would be a lot to navigate for even the most seasoned chief executive. But Agrawal, a decade-long veteran of Twitter who previously served as its CTO, had never previously run a company — let alone one of the world’s most important social media platforms.

    “I think Parag was elevated because they thought everything would be status quo,” said Bill Klepper, management professor at Columbia Business School. The past year has been anything but that.

    Despite the challenges, Agrawal has managed to continue growing the platform’s user base and has launched various new features, including testing the long-awaited edit button. But there are sincere doubts about whether Agrawal will survive another year, whether because Musk buys the company and then removes him, or because the board replaces him if the deal falls through.

    Meanwhile, some lawmakers and regulators are suggesting Agrawal could be probed in the wake of the whistleblower allegations, which directly implicate Agrawal, both as CEO and in his previous role at CTO.

    “I’m sure when he goes home at night, he says to himself, ‘What the hell did I get myself into?’” said Klepper.

    Twitter declined to comment for this story.

    From the start, Agrawal had a daunting task. The company’s existing goal was to somehow add 100 million additional daily active users by 2023, a 45% increase from the fourth quarter of 2021, and grow its annual revenue to $7.5 billion, up from just over $5 billion in 2021. At the same time, it was exploring new revenue opportunities, such as its Twitter Blue subscription service and cryptocurrency-related features.

    “The challenge for Twitter is that they still have not been able to grow their user base and improve their monetization to the level where their monetization is on par with their influence,” Forte said.

    Then came Musk.

    In March, after months of quietly amassing Twitter shares, Musk met with Dorsey, although he was no longer Twitter’s CEO, to “discuss the future direction of social media,” according to a company filing. In the days that followed, Musk met with Twitter’s board and some of its leadership team, including Agrawal; publicly announced that he’d become Twitter’s largest shareholder; and accepted a seat on the company’s board.

    Days later, Musk tweeted, “Is Twitter dying?” Agrawal texted Musk later that day to say the tweet was making his life difficult as CEO.

    “You are free to tweet ‘is Twitter dying?’ or anything else about Twitter,” Agrawal said in the text to Musk, revealed in a court filing last week, “but it’s my responsibility to tell you that it’s not helping me make Twitter better in the current context. Next time we speak, I’d like you to provide [your] perspective on the level of internal distraction right now and how [it’s] hurting our ability to do work … I’d like the company to get to a place where we are more resilient and don’t get distracted, but we aren’t there right now.”

    Musk responded tersely: “What did you get done this week?” In two follow-up texts, he rescinded his agreement to join the board, saying, “I’m not joining the board. This is a waste of time.”

    Musk then abandoned the board seat, threatened a hostile takeover and ultimately agreed to buy Twitter for $54.20 per share, a significant premium to the company’s share price at the time, only to then attempt to withdraw from the deal months later, citing concerns about the number of bots and spam accounts on the platform. Twitter sued him to complete the deal — and now must decide whether to accept Musk’s proposal to suspend the litigation process and move forward with completing the deal. (Twitter said Tuesday it had received Musk’s letter and intends “to close the transaction at $54.20 per share.”)

    Throughout the dispute, Agrawal has had to reassure shareholders, advertisers and employees about an acquisition by a billionaire who has been publicly critical of the platform while also confronting public jabs from someone who could be his new boss.

    In May, Musk and Agrawal appeared to openly feud on Twitter over the Tesla CEO’s claims about bots. Agrawal posted a tweet thread attempting to explain the prevalence of false and spam accounts on the platform and the company’s efforts to quantify and address them; Musk responded with a poop emoji.

    Twitter — which many legal experts say has the stronger case if the dispute goes to trial — has sought to have a judge force Musk to follow through with the acquisition agreement. In that case, it seems unlikely Musk would keep Agrawal as CEO or that Agrawal would choose to stay.

    In a text message exchange with Dorsey in April after the deal was signed, Musk suggested he would be unable to work with Agrawal. “Parag is just moving far too slowly and trying to please people who will not be happy no matter what he does,” Musk said in a text.

    If Musk takes over the company and Agrawal is removed, Agrawal could receive a payout worth tens of millions of dollars, including compensation for his stock options.

    But even if Musk wins, or the two sides agree on a settlement that allows Musk to get out of the deal, Klepper said Agrawal remaining as CEO could be a longshot. In the event Musk walks, Twitter’s stock could take a hit. The company would also still be facing the same challenges to its business, compounded by attrition amid the uncertainty with Musk.

    “They’ve got a lot of stuff to clean up,” he said. “The first thing they’re going to do is bring in a new leadership, someone who has turnaround experience.”

    As the legal battle with Musk heated up, Twitter was hit with another blow: Peiter “Mudge” Zatko, the company’s former head of security and a highly regarded figure in the information security world, went public with a whistleblower complaint.

    Zatko accused the company of having serious security vulnerabilities that threatened users, investors and US national security. He also alleged that the company is at risk of foreign interference and that its executives, including Agrawal, have misled regulators and the company’s own board.

    The first months of a new CEO’s tenure are typically spent meeting with various parts of the company and discussing strategy with their board, Klepper said. But according to internal documents included in Zatko’s whistleblower disclosure, in December and January, Agrawal was also fielding concerns from Zatko that the new CEO and other executives had presented false information about the company’s security posture to the board, in what Zatko alleged could amount to fraud. In January, the Twitter board’s audit committee launched an investigation into Zatko’s worries.

    Twitter says that the investigation concluded Zatko’s allegations were unfounded and that he was fired for poor performance; Zatko maintains he was fired in retaliation for speaking up. Twitter has said the whistleblower disclosure paints a “false narrative” of the company that is “riddled with inconsistencies and inaccuracies and lacks important context.”

    Still, the whistleblower’s claims have placed an even greater spotlight on the company and Agrawal. Earlier this month, leading members of the Senate Judiciary Committee sent Agrawal a letter seeking information, and requested responses by Sept. 26. It’s not clear whether Twitter has responded to the letter.

    During a Senate hearing with Zatko, Sen. Chuck Grassley blasted Agrawal for not accepting an invitation to testify alongside the whistleblower. Twitter declined to make Agrawal available amid its concerns that his testimony could jeopardize the company’s ongoing litigation with Musk, according to Grassley.

    Grassley didn’t stop there. If Zatko’s claims turn out to be accurate, he said, “I don’t see how Mr. Agrawal can maintain his position at Twitter.”

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  • A new CEO won’t fix Twitter’s biggest problem | CNN Business

    A new CEO won’t fix Twitter’s biggest problem | CNN Business

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    New York
    CNN
     — 

    During his six months as Twitter’s CEO and owner, Elon Musk decimated its ad business, alienated some news publications and VIP users, and plunged the platform into a constant state of chaos.

    Now, a new chief executive will be tasked with trying to turn things around.

    Musk announced on Friday that he would in the coming weeks hand the CEO role over to Linda Yaccarino, a longtime media executive and former chairman of global advertising and partnerships at NBCUniversal. Yaccarino has said little publicly so far, beyond noting her excitement to “transform this business together.”

    Twitter is in desperate need of stability from a leader. And Yaccarino brings the ad industry chops that Twitter sorely needs to lure back top advertisers and boost its business after a turbulent period. But she may struggle to address Twitter’s biggest problem: Elon Musk.

    Although Musk is handing off the CEO title — and, perhaps, trying to shed some of the accountability that comes with it — the billionaire remains firmly in charge of the company as its owner and executive chair. Musk will still be in the C-Suite as Twitter’s chief technology officer. And he continues to be Twitter’s most-followed user, meaning his controversial statements to his nearly 140 million followers could still create headaches for the company.

    In tech, the CEO is often the public face of the brand. But Musk will almost certainly continue to fill that role, with or without the title, likely to Twitter’s detriment.

    Just this week, Musk drew backlash for baselessly attacking billionaire George Soros, a frequent target for antisemitic conspiracy theories, saying the financier “hates humanity.” Musk’s Twitter also faced criticism in recent days for removing some tweets and accounts at the behest of Turkey’s government amid the country’s election; the company later said it would object to the removal requests in court.

    On Tuesday, Musk said he “didn’t care” if his controversial tweets drew the ire of Twitter advertisers or Tesla shareholders. “I’ll say what I want to say, and if the consequence of that is losing money, so be it,” Musk said in an interview with CNBC.

    “The question is: can she help balance [Musk]?” said Tim Hubbard, management professor at University of Notre Dame’s Mendoza College of Business. He added that top ad buyers are more likely to take calls from Yaccarino than from Musk, who has previously said he hates advertising.

    But “the big problem with Twitter right now is, they’re on a pathway that turns advertisers off, turns users off,” Hubbard said. “Unless there are fundamental changes at Twitter, I don’t think [the leadership change] is going to have the immediate effect that Elon is hoping it will have.”

    Twitter did not respond to a request for comment on this story.

    The Musk issue was on full display at NBCU’s ad upfront this week, which was held shortly after Yaccarino resigned from the company following rumors of her appointment as Twitter’s CEO. On stage at the event, which aimed to promote NBCU’s platforms to advertisers, a talking bear sang to audience members: “Twitter may seem like the place to begin, but Twitter just let all the crazies back in.”

    Even if Musk pulls back on his tweeting, a feat he seems constitutionally incapable of achieving, it will be no easy task for Yaccarino to revive Twitter’s advertising business — let alone expand it.

    Many major advertisers left the platform following Musk’s takeover over concerns about an uptick of hate speech, frustrations over layoffs of much of the company’s ad and safety teams and general uncertainty about the platform’s future. Just 43% of Twitter’s top 1,000 advertisers as of September, the month before Musk’s takeover, were still advertising on the platform as of last month, according to data from market intelligence firm Sensor Tower.

    But for many, leaving Twitter may not have been a particularly difficult call.

    Even in the best of times, Twitter was an also-ran in the digital ad space compared to tech giants like Meta and Google, with a smaller user base and less sophisticated ad targeting technology. And Musk’s takeover came as many advertisers have pulled back their digital ad spending across the board during a precarious moment for the economy. That could only add to the difficulty Yaccarino will face in shoring up Twitter’s business.

    Musk, for his part, has been attempting to supplement, and potentially largely replace, Twitter’s ad business with subscriptions, but it appears that only a tiny fraction of Twitter users have bought in. The selection of Yaccarino suggests a recognition on his part that the company he bet $44 billion on will continue to be reliant on ad sales for the foreseeable future.

    It’s unclear how much freedom Yaccarino will have to hire additional staff to support her likely remit to revive advertising on Twitter after Musk laid off around 80% of the company’s staff last year. And even if she is able to hire, top talent may be wary of joining Twitter after Musk upended the company’s culture and reportedly rolled back benefits like work-from-home and extended parental leave.

    “Personnel is going to be a huge challenge for her … if tech workers are looking for a stable working environment, they will probably stay away from Twitter,” Hubbard said.

    But Musk’s ongoing influence remains the biggest potential hurdle.

    Musk has said he will oversee product, technology and software and systems operations, while Yaccarino will focus on business operations. The announcement has left open the question of whether Musk will remain in charge of controversial policy decisions, many of which — including allowing users to buy blue verification checks and restoring the accounts of rule violators, including white supremacists — have threatened Twitter’s popularity with users and advertisers.

    “Cleaning up Twitter requires reversing Musk’s dangerous policy decisions, reinvesting in content moderation and enforcement, and restructuring the platform’s governance,” Jessica Gonzalez, co-CEO of media watchdog Free Press who helped found the #StopToxicTwitter campaign encouraging advertisers to avoid the platform, said in a statement.

    “Musk is setting future CEO Linda Yaccarino up to fail — as long as he continues to make the platform toxic, it will be impossible to lure back advertisers and users,” she said.”

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  • How the CEO behind ChatGPT won over Congress | CNN Business

    How the CEO behind ChatGPT won over Congress | CNN Business

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    Washington
    CNN
     — 

    OpenAI CEO Sam Altman seems to have achieved in a matter of hours what other tech execs have been struggling to do for years: He charmed the socks off Congress.

    Despite wide-ranging concerns that artificial intelligence tools like OpenAI’s ChatGPT could disrupt democracy, national security, and the economy, Altman’s appearance Tuesday before a Senate subcommittee went so smoothly that viewers could have been forgiven for thinking the year was closer to 2013 than 2023.

    It was a pivotal moment for the AI industry. Altman’s testimony on Tuesday alongside Christina Montgomery, IBM’s chief privacy officer, promised to set the tone for how Washington regulates a technology that many fear could eliminate jobs or destabilize elections.

    But where lawmakers could have followed a familiar pattern, blasting the tech industry with hostile questioning and leveling withering allegations of reckless innovation, members of the Senate Judiciary Committee instead heaped praise on the companies — and often, on Altman in particular.

    The difference seemed to come down to OpenAI calling for proactive government regulation — and persuading lawmakers it was serious. Unlike the long list of social media hearings in recent years, this AI hearing came earlier in OpenAI’s lifecycle and, crucially, before the company or its technology had suffered any high-profile mishaps.

    Altman, more than any other figure in tech, has emerged as the face of a new crop of powerful and disruptive AI tools that can generate compelling written work and images in response to user prompts. Much of the federal government is now racing to figure out how to regulate the cutting-edge technology.

    But after his performance on Tuesday, the CEO whose company helped spark the new AI arms race may have maneuvered himself into a privileged position of influence over the rules that may soon govern the tools he’s developing.

    Altman’s easy-going, plain-spoken demeanor helped disarm skeptical lawmakers and appeared to win over Democrats and Republicans alike. His approach contrasted with the wooden, lawyerly performances that have afflicted some other tech CEOs in the past during their time in the hotseat.

    “I sense there is a willingness to participate here that is genuine and authentic,” said Connecticut Democratic Sen. Richard Blumenthal, who chairs the committee’s technology panel.

    New Jersey Democratic Sen. Cory Booker, adopting an unusual level of familiarity with a witness, found himself repeatedly addressing Altman as “Sam,” even as he referred to other panelists by their last names.

    Even Altman’s fellow witnesses couldn’t resist gushing about his style.

    “His sincerity in talking about those [AI] fears is very apparent, physically, in a way that just doesn’t communicate on the television screen,” Gary Marcus, a former New York University professor and a self-described critic of AI “hype,” told lawmakers.

    With a relaxed yet serious tone, Altman did not deflect or shy away from lawmakers’ concerns. He agreed that large-scale manipulation and deception using AI tools are among the technology’s biggest potential flaws. And he validated fears about AI’s impact on workers, acknowledging that it may “entirely automate away some jobs.”

    “If this technology goes wrong, it can go quite wrong, and we want to be vocal about that,” Altman said. “We want to work with the government to prevent that from happening.”

    Altman’s candor and openness has captivated many in Washington.

    On Monday evening, Altman spoke to a dinner audience of roughly 60 House lawmakers from both parties. One person in the room, speaking on condition of anonymity to discuss a closed-door meeting, described members of Congress as “riveted” by the conversation, which also saw Altman demonstrating ChatGPT’s capabilities “to much amusement” from the audience.

    Lawmakers have spent years railing against social media companies, attacking them for everything from their content moderation decisions to their economic dominance. On Tuesday, they seemed ready — or even relieved — to be dealing with another area of the technology industry.

    Whether this time is truly different remains unclear, though. The AI industry’s biggest players and aspirants include some of the same tech giants Congress has sharply criticized, including Google and Meta. OpenAI is receiving billions of dollars of investment from Microsoft in a multi-year partnership. And with his remarks on Tuesday, Altman appeared to draw from a familiar playbook for Silicon Valley: Referring to technology as merely a neutral tool, acknowledging his industry’s imperfections and inviting regulation.

    Some AI ethicists and experts questioned the value of asking a leading industry spokesperson how he would like to be regulated. Marcus, the New York University professor, cautioned that creating a new federal agency to police AI could lead to “regulatory capture” by the tech industry, but the warning could have applied just as easily to Congress itself.

    “It seems very very bad that ahead of a hearing meant to inform how this sector gets regulated, the CEO of one of the corporations that would be subject to that regulation gets to present a magic show to the regulators,” Emily Bender, a professor of computational linguistics at the University of Washington, said of Altman’s dinner with House lawmakers.

    She added: “Politicians, like journalists, must resist the urge to be impressed.”

    After years of fidgety evasiveness from other tech CEOs, however, lawmakers this week seemed easily wowed by Altman and his seemingly straight-shooting answers.

    Louisiana Republican Sen. John Kennedy, after expressing frustration with IBM’s Montgomery for providing a nuanced answer he couldn’t comprehend, visibly brightened when Altman quickly and smoothly outlined his regulatory proposals in a bulleted list. Kennedy began joking with Altman and even asked whether Altman might consider heading up a hypothetical federal agency charged with regulating the AI industry.

    “I love my current job,” Altman deadpanned, to audience laughter, before offering to send Kennedy’s office some potential candidates.

    Compounding lawmakers’ attraction to Altman is a belief on Capitol Hill that Congress erred in extending broad liability protections to online platforms at the dawn of the internet. That decision, which allowed for an explosion of blogs, e-commerce sites, streaming media and more, has become an object of regret for many lawmakers in the face of alleged mental health harms stemming from social media.

    “I don’t want to repeat that mistake again,” said Judiciary Committee Chairman Dick Durbin.

    Here too, Altman deftly seized an opportunity to curry favor with lawmakers by emphasizing distinctions between his industry and the social media industry.

    “We try to design systems that do not maximize for engagement,” Altman said, alluding to the common criticism that social media algorithms tend to prioritize outrage and negativity to boost usage. “We’re not an advertising-based model; we’re not trying to get people to use it more and more, and I think that’s a different shape than ad-supported social media.”

    In providing simple-sounding solutions with a smile, Altman is doing much more than shaping policy: He is offering members of Congress a shot at redemption, one they seem grateful to accept. Despite the many pitfalls of AI they identified on Tuesday, lawmakers appeared to thoroughly welcome Altman as a partner, not a potential adversary needing oversight and scrutiny.

    “We need to be mindful,” Blumenthal said, “of ways that rules can enable the big guys to get bigger and exclude innovation, and competition, and responsible good guys such as our representative in this industry right now.”

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  • What the chaos at Twitter means for the future of social movements | CNN Business

    What the chaos at Twitter means for the future of social movements | CNN Business

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    Editor’s Note: The CNN Original Series “The 2010s” looks back at a turbulent era marked by extraordinary political and social upheaval. New episodes air at 9 p.m. ET/PT Sundays.



    CNN
     — 

    When thousands of Egyptians marched through the streets during the Arab Spring of 2011, they had a tool at their disposal that earlier social movements didn’t: Twitter.

    A key group of activists used the platform to form networks and organize protests against the authoritarian regime, while many more demonstrators used it to disseminate information and images from the ground for the rest of the world to see. Months later, organizers from the Occupy Wall Street movement took to Twitter to coordinate protests in New York and beyond.

    Twitter fostered public conversation around the Black Lives Matter movement after the 2014 police killing of Michael Brown in Ferguson, Missouri, and again after the 2020 police killing of George Floyd. It amplified #MeToo in the aftermath of the sexual assault allegations against Hollywood producer Harvey Weinstein, and catapulted other revolutionary movements around the world to global attention.

    “You can’t underestimate the impact of Twitter to social movements,” Amara Enyia, manager of policy and research for the Movement for Black Lives, told CNN.

    Twitter has often been heralded as a democratizing force, bringing previously marginalized voices to the forefront and giving the public a platform to demand accountability from leaders. (It has also enabled the spread of misinformation, extremist ideas and abusive content.)

    But since Elon Musk acquired Twitter last year and the platform plunged into chaos, some organizers and digital media experts have been bracing for the impact that his controversial policy changes and mass layoffs may have on social movements going forward.

    Though Twitter has often been referred to as a public square, some of Musk’s recent moves challenge that description.

    Through Twitter, organizers and political groups have had a level of direct access to policymakers and leaders that wouldn’t have been possible in person, said Rachel Kuo, an assistant professor of media and cinema studies at the University of Illinois, Urbana-Champaign. Verified activists were able to promote certain messages that the algorithm then pushed to the top of users’ feeds, organizers could launch campaigns that caught the attention of high-profile figures and the public could follow along for real-time updates.

    “There are now issues in how people see Twitter as a source of information and a source of political community,” said Kuo, whose research focuses on race, social movements and digital technologies. “It isn’t seen in the same way anymore.”

    Elon Musk's controversial policy changes at Twitter could have implications for social movements, some activists say.

    Musk upended traditional Twitter verification and turned it into a pay-for-play system, leading to the impersonation of government accounts and the spread of fake images. For organizers who opt not to pay the monthly subscription fee for a blue check, that also means a loss of credibility and visibility, Kuo added.

    Twitter, which has cut much of its public relations team under Musk, did not respond to a request for comment.

    Twitter’s role in information-sharing has been disrupted in other ways, too.

    The platform has been plagued by technical glitches after mass layoffs and departures at the company, frustrating many users. People have also reported that the “for you” timeline is showing them content they aren’t interested in.

    As a result of these issues and others, some are leaving Twitter altogether – more than 32 million users are projected to exit the platform in the two years following Musk’s takeover, according to a December 2022 forecast from the market research agency Insider Intelligence. (Twitter reported having 238 million monetizable daily active users last year before Musk acquired it.)

    With fewer people on Twitter, the platform becomes less centralized and the information landscape more fractured, said Sarah Aoun, a privacy and security researcher who works on cybersecurity for the Movement for Black Lives. That makes it harder for activists to connect, exchange tactics and build solidarity in the way they once did.

    Protesters in Cairo gather in Tahrir Square in November 2011.

    Musk’s approach to content moderation has also made Twitter a more hostile environment, Aoun said. Twitter has never been a completely safe space for marginalized voices – women, people of color, LGBTQ people and other vulnerable groups have long been targets of online harassment and abuse – but reports from the Center for Countering Digital Hate and Anti-Defamation League indicate an increase in hate speech on the platform under Musk’s leadership. (Musk has previously pushed back at that characterization by focusing on a different metric.)

    Some are also disillusioned over Musk’s decision to reinstate users who were previously suspended for violating the platform’s rules, including former President Donald Trump and GOP Rep. Marjorie Taylor Greene.

    “The lack of verification, the mass exodus, the inability to coordinate the way that we used to be able to coordinate and the content moderation (gutting) makes it a very difficult platform to be on at the moment,” Aoun said.

    Musk has stepped back as Twitter’s CEO, a role now held by former NBCUniversal marketing executive Linda Yaccarino. But he will maintain significant control over the platform as the company’s owner, executive chairman and chief technology officer.

    The changes at Twitter have prompted some activists and organizers to reassess their relationships with the platform.

    Rich Wallace, executive director of the Chicago-based organization Equity and Transformation (EAT), said that previously, he used to see robust engagement on tweets about social injustice or racial inequity, whether it was from those who agreed with him or didn’t. Now, he finds that substantive posts barely get traction as opposed to tweets he considers more mundane.

    Wallace said his organization, which seeks to build social and economic equity for Black workers in the informal economy, still shares information about community events on Twitter, but the potential to find new allies or engage in meaningful conversation on the platform is largely a thing of the past.

    Twitter is no longer a space for education and community building that it once was, Wallace said. It’s a shift in how he once viewed the platform, but he isn’t especially concerned. For his organization, it simply means a re-emphasis on the grassroots, in-person work they were already doing.

    People raise their fists in June 2020 as they protest the police killing of George Floyd.

    “As organizers, we’ve been creative in how we organize around barriers,” he said. “This is just one of the newer barriers that we have to assess and organize through.”

    As Kuo sees it, the ways that the changes at Twitter will affect organizing and activism will vary widely. Hyperlocal community organizers or those who work with populations that don’t speak English aren’t typically using Twitter in their day-to-day work, and so the recent shifts likely won’t affect them drastically. But she predicts that mid-to-large nonprofit organizations with communications staff might be rethinking their strategy on the platform.

    “It’s very dependent on organizational structure, form, strategies for change and political vision,” Kuo said.

    Enyia said that on a personal level, she finds that she’s engaging with people on Twitter less often and moreso using the platform to keep up with news. But in her advocacy work with the Movement for Black Lives, it remains an important tool.

    “For us, its utility is in the fact that it creates more access points to our policy platform, to the issues that we’re advocating on,” she said. “And in that regard, it’s still very, very useful.”

    When Musk first took over Twitter, some organizers and activists flocked to other alternatives, such as Mastodon or Bluesky (an app backed by Twitter co-founder and former CEO Jack Dorsey).

    Neither appears to be fulfilling the same purpose that Twitter once did, Aoun and others said. Mastodon and Bluesky are decentralized and fewer people are using them, making it more difficult to build community. And while their numbers are growing, they’re still far smaller than Twitter.

    The Bluesky app is seen on a phone and laptop in June 2023.

    In the case of Mastodon, there are privacy and security issues that concern some activists. Because the social network allows users to join different servers run by various groups and individuals, Aoun said “the privacy, security and content moderation is basically as good as the person behind the server.” Twitter – at least before Musk took over – had dedicated privacy and security teams, offering more transparency about how their systems worked.

    Some activists are using popular social networks such as Instagram and TikTok, but the visual nature of those platforms versus the text-based medium of Twitter changes how people are able to interact and engage with each other, Kuo said.

    Twitter has been an incredibly powerful tool for social movements, Enyia said. But ultimately, the platform is just that – a tool.

    “There is no panacea for just the nuts and bolts work that it takes to meet people, to engage people, to organize and talk to people,” Enyia said. “So even if we recognize that social media is a tool, we don’t put all of our eggs in that basket.”

    Social media platforms come and go, and the same could happen to Twitter. So while Enyia’s organization continues to use the platform for its own ends, it’s prepared for a reality in which Twitter is less relevant.

    “We have to stay on top of it to make sure that the tools are serving their purpose as it relates to our work,” Enyia said. “But then we have to be ready to evolve or to move on or to adapt to different tools when it becomes clear that that’s the direction we have to go.”

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  • Chinese tech giant Alibaba announces new chairman and CEO succession plan in major shakeup | CNN Business

    Chinese tech giant Alibaba announces new chairman and CEO succession plan in major shakeup | CNN Business

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    Hong Kong
    CNN
     — 

    Joseph Tsai, executive vice chairman and cofounder of Alibaba Group, will succeed Daniel Zhang as chairman, according to an announcement by the Chinese tech giant on Tuesday.

    This is Alibaba’s second succession in just a few years after founder Jack Ma stepped away in 2019.

    Eddie Wu, chairman of Alibaba’s e-commerce platform Taobao and Tmall Group, will succeed Zhang as chief executive officer and replace him on the company’s board of directors. Both appointments will take effect on September 10, 2023, the company said.

    Following the transition, Zhang will continue to serve as the chairman and CEO of Alibaba’s cloud unit.

    “This is the right time for me to make a transition, given the importance of Alibaba Cloud Intelligence Group as it progresses towards a full spin-off,” Zhang said in the announcement.

    He added that the emergence of generative AI has opened up “exciting new opportunities” for the company’s cloud business.

    Wu, also a cofounder of Alibaba, served as the technology director at the company’s inception in 1999.

    “I am grateful for the trust of the Alibaba Group board of directors and am honored to succeed Daniel as Alibaba’s CEO,” he said.

    “While our current transformation brings in a new corporate organizational and governance structure, Alibaba’s mission remains unchanged.”

    The succession comes just a few months after the internet giant announced its biggest restructuring in its 24-year history.

    The company would split into six separate units, including cloud, e-commerce, logistics, media and entertainment, according to a company statement in March. Each unit would be overseen by its own CEO and board directors, and most of them can pursue separate listings or fundraisings.

    Zhang was appointed by Alibaba as CEO in May 2015, eight years after he joined the company. On September 10, 2019, he replaced Jack Ma as the executive chairman, as Ma retired on his birthday and the 20th anniversary of the company as he had promised.

    Alibaba is China’s largest e-commerce company, boasting more than 900 million active users annually on its Taobao and Tmall platforms. It also operates the country’s biggest cloud computing and digital payment platforms.

    But the company, along with its co-founder Ma, has been at the center of a sweeping crackdown by Beijing in recent years.

    After Ma criticized Chinese financial regulators in a public speech in late 2020, Beijing called off the blockbuster IPO of Ant Group, the affiliate of Alibaba that owns Alipay, at the last minute. The cancellation marked the start of a regulatory onslaught against the country’s internet industry and the private sector, during which Beijing imposed a record fine of $2.8 billion on Alibaba Group for violating antitrust rules.

    Since then, Ma had largely disappeared from public view and retreated further from his companies. He has reportedly spent more time overseas, including in Hong Kong and Japan, home to his friend and Alibaba investor, SoftBank CEO Masa Son.

    But in March, he made a surprising public appearance in mainland China, days before Alibaba announced its major restructuring plan. His return was a symbolic move and probably a “planned media event” by Beijing intended to appease private sector fears, according to analysts.

    Since then, Ma has shown up in public more frequently, with a more visible focus on researching and teaching. In April, the University of Hong Kong announced that Ma would join its business school for the next three years.

    Last week, Ma gave his first lecture as a visiting professor to the University of Tokyo, according to a statement from the university.

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  • Elon Musk says he’s found a new CEO for Twitter | CNN Business

    Elon Musk says he’s found a new CEO for Twitter | CNN Business

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    New York
    CNN
     — 

    Elon Musk on Thursday said he’s found a new CEO to take over Twitter, months after he first promised to step back from the role.

    The new CEO will assume the role at Twitter Inc., which recently changed its name to X Corp., in the coming weeks, Musk said. He did not provide a name.

    “Excited to announce that I’ve a new CEO for X/Twitter. She will be starting in ~6 weeks!” Musk said in a tweet.

    Musk, who has had a chaotic reign as “Chief Twit” since buying the company in October, said he will become Twitter’s executive chair and chief technology officer, overseeing product, software and system operations.

    In December, Musk ran a poll on the platform asking users whether he should step back as Twitter’s CEO, which ended with the majority of users voting in the affirmative. Musk said he would abide by the results of the poll but later backtracked, saying he would hand over the role “as soon as I find someone foolish enough to take the job!” In February, he reiterated that he planned to find a replacement by the end of the year.

    Musk has faced criticism for a series of policy changes at Twitter, which often came without clear justification and raised concerns about the impact on Twitter’s users.

    He has also been attempting to convince advertisers to rejoin the platform, after many fled over concerns about hateful conduct on the platform, Twitter’s mass layoffs or questions about the company’s future. At the same time, he has been trying to sell users on a new paid subscription platform that includes the ability to pay for a blue verification check mark, but appears to have limited traction so far.

    Musk — who runs or is involved in numerous other companies, including Tesla

    (TSLA)
    — has also faced criticism from Tesla

    (TSLA)
    shareholders concerned that he is distracted by Twitter.

    Musk recently said that Twitter is now “trending to breakeven,” after previously saying it was at risk of bankruptcy. Now, the company’s new CEO will be tasked with trying to help turn around the struggling company and help Musk recoup some of the $44 billion spent acquiring the platform.

    Even as Musk prepares to step back from the CEO role, he will likely maintain significant control over the future direction of the company. After taking over the company in October, Musk cleared out the C-Suite, dissolved the board and became both the CEO and sole director of the platform.

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