Betterhelp Review, From Someone Who’s Been In Therapy For Years

Betterhelp is an online therapy app that seeks to provide affordable care for mental health services. The app can be accessed on mobile or desktop, with multiple communication avenues to choose from. As an online therapy provider, Betterhelp is a tool for anxiety, depression, bipolar disorder, PTSD, tricky relationships with sleep and eating, and addictions. When you sign up for the platform, you’re prompted to complete a survey outlining your circumstances, concerns, and what your goals are for therapy. You can select from individual, couples (on sister site Regain), or teen therapy (on sister site Teen Counseling). The company also has a platform specifically for the LGBTQ community, Pride Counseling.

Whichever division you choose, through the signup survey, the platform does its best to match you with a therapist who can help you work through these circumstances and concerns through text, live chat, or video sessions (or all three, depending on your needs and preferences). But let’s face it, finding the right therapist for your individual needs can be tricky—and the connection you have with your therapist matters. That’s why, if you do not feel the chosen professional is a good match for you, the app makes it easy to request a new option. Simply contact the support team and they’ll help you find someone new.

Depending on the professional you are matched with and what you are dealing with, your therapist may use cognitive behavioral therapy (CBT), trauma-focused therapy, solution-focused therapy, emotionally focused therapy (EFT), mindfulness therapy, acceptance and commitment therapy (ACT), dialectical behavioral therapy (DBT), or other therapy methods. You can ask your designated therapist or counselor about their methods via the live chat option before you plan to meet, or during your first session.