U.S. Senators Amy Klobuchar and Mike Lee will lead a new subcommittee investigating the lack of competition in ticketing markets. Klobuchar stressed the need to scrutinize Ticketmaster’s dominance over the concert ticket market in light of chaotic Taylor Swift Eras Tour sales last week. “Ticketmaster’s website failed hundreds of thousands of fans hoping to purchase concert tickets,” Klobuchar said. “The high fees, site disruptions, and cancellations that customers experienced shows how Ticketmaster’s dominant market position means the company does not face any pressure to continually innovate and improve.”

Ticketmaster blamed unprecedented demand and a “staggering number of bot attacks” for the Eras Tour fiasco, ultimately canceling a scheduled on-sale date for the remaining tickets. The company apologized to Swift, who had written a pointed statement that read, in part, “It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.” She added, “I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could.”

Two days after the initial debacle, Klobuchar took up the cause in a letter linking Ticketmaster’s “dramatic service failures” to its “power in the primary ticket market.” Klobuchar, a Democrat from Minnesota, chairs the Senate judiciary subcommittee on competition policy, antitrust, and consumer rights, of which Lee, a Utah Republican, is a ranking member. The hearing date has not yet been set.



Jazz Monroe

Source link

You May Also Like

MONDAY NIGHT FOOTBALL: Mayfield & the Bucs Host Hurts’ Eagles

As the NFL’s Week 3 matchups for Monday Night Football draw near,…

Michelle Jubelirer on Ice Spice, The Beatles, and reinventing Capitol Music Group: ‘I don’t think any label group has been able to turn things around as quickly as my team and I have done in less than two years.’

Two years ago, this writer sat down for a Chinese meal on…

Zouk Group Announces Formidable 2023 Roster of Las Vegas DJ Residencies – EDM.com

Zouk Las Vegas has announced the 2023 DJ residencies for its flagship clubbing…

Listen to the Republican Debate Live on SiriusXM

As the 2024 presidential race gathers momentum, political enthusiasts and curious citizens…